Casa Altamar

The staff were incredible and we were so well looked after. We wanted a few days to just relax and not have to leave, and we didn’t have to! A cenote even just a short walk down the road. The bed was comfortable, the room very spacious and all of the common areas outside & inside were great. We didn’t want to leave and we would 100% go back. The noise in other comments we didn’t notice at all and were quite sensitive to noise :) the restaurant/bar closed at 9:30pm.

There was next to no hot water in the shower even if we ran it for a long time to warm up

Great hotel in a great location. Good food and drink at fair prices on offer.

Casa Altamar is an excellent place to stay and the staff is amazing. The spot is beautiful and peaceful. The rooms are lovely and the food is amazing. It is a great value and the staff make it super special. They treat you like a guest in their home. From the welcome cocktail to the helpful suggestions and special attention they make everything like a dream. We went and visited the more touristy and busier part of Tulum and that made us even happier that we chose Casa Altamar for our stay. I'd highly recommend this spot for anyone looking for a peaceful stay in a beautiful location with friendly helpful hosts.

Everything was great. It would be nice if the water was accessible from the shore instead of the pier but that was a minor inconvenience

We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.

Staff and clean room. Housekeeping crew was excellent.

I noticed so much trash on the road between the highway and the property. It’s not the property’s fault but I wish it was cleaned. Room #8 has partial ocean view, not full view. It was misleading during the booking (but we were ok with this). No fridge, coffee/tea station, phone in the room; food in Tulúm is expensive (NYC price). It would have been perfect if I could put some fruits and leftovers in a fridge. The hotel restaurant opened at 9:30am during my stay so a coffee station would have been great for someone like me who wakes up with the sunrise. I wish the restaurant provided smaller breakfast menu as well.

I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!

Short walk to Cenote. Kayak, snorkel, and sun beds all available. Lovely beach for a sun bathe or gentle stroll. Lovely food and great staff.

We liked everything.

This very sympathetic small scaled hotel offers you a high quality time of staying at a clean beach, clean room, great friendly staff and fantastic food from breakfast till diner. The aqurate and excellent housekeeping service makes it complete.