Casa Altamar

It is perfect. All of it. And every review here that speaks to what a paradise this is is accurate. But of course, I cannot leave a review without mentioning the staff. I’ve never experienced such genuine hospitality and kindness at a hotel. Imagine yourself walking into their lovely dining space and being greeted by the warmest, friendliest smiles. Ones of real joy every time. It’s like that. Alexis, Armin, Arturo, Gloria, Javier, and everyone else - all gems in their own way. I am grateful to them for making this stay like nothing I could have expected.

There is absolutely nothing I did not like.

We really enjoyed our relaxing stay Casa Altamar. The checking was easy and the staff are all very friendly. We enjoyed the quiet location right on the beach.

As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.

The staff were amazing! It’s a lovely small boutique hotel so you really feel the personal touch in their service. The food was absolutely delicious with so much attention to detail and excellent presentation. The location is great, close enough to the town and all the activities but perfect if you’re looking for a more relaxed quiet atmosphere. Also the vibes and aesthetic of the hotel are amazing, and everything was very clean and well maintained.

The beach is rocky but it was still beautiful

Great customer service, lovely food and drink.

Location was a bit further from the hotel zone thatn I had expected but the actual beach and location was very nice

El hotel está aislado lo cual brinda paz y tranquilidad.

It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.

Location , peace and quite , simply - Paradise and amazing stuff!!!!