Williamsburg Suites

There weee signs that states unsafe structures and they were not supposed to have anybody staying unwanted my money here an still had to vacate the promise to another property to stay an repay NEVER AGAIN

Nothing

The place has been shut down by the town due to structural issues and no one bothered to let us know. We are still waiting for Expedia to refund us, plus we had to find another hotel at 9pm at night.

Nothing to like as the property is unsafe by the city with notices on all doors posting this. Why r u selling this hotel?

the condition of the room and the overall environment were completely unacceptable. The room was entirely unequipped—there was no soap, no towels, no toilet paper, and the general cleanliness was abysmal. The mattresses were stained and unhygienic. . The WiFi did not work, the cable and televisions were completely non-functional, and the plumbing was faulty with water running continuously.We raised these concerns immediately upon check-in and throughout our stay, yet no solutions were provided. It felt as though there was no interest in resolving our issues, despite the fact that we had already paid in full and were unable to relocate due to financial constraints. What is even more concerning, and frankly disturbing, is the conduct of the hotel manager, Sam. He was unprofessional, rude, and engaged in behavior that made both guests and staff extremely uncomfortable. His inappropriate physical gestures and unwanted contact toward female employees were appalling, and there are serious ethical and possibly legal implications that should not be ignored. My family has been going through a difficult time, and instead of finding a safe, clean, and hospitable place to stay, we were met with negligence, mistreatment, and unlivable conditions. No guest should ever have to endure this kind of experience. To make matters worse, no one from the hotel has been willing to address our request for a refund or offer any kind of compensation. The phone lines go unanswered

Our toilet in one of the suites had to be flushed twice every time. Then it made these strange gurgling noise. One TV didn’t have an outlet to plug it in. The staff said they would fix it or exchange our room, neither happened. One of the bathrooms in the suite had no toilet paper. The other suite door stopped locking, so it was exchanged. In the middle of the night the manager tried to bring other people in the room! When I went to check out no one was at the front desk nor did they contact me as asked. Would never recommend this establishment to anyone.

Was booked for 3 night's non smoking put me in first room smelled like smoke moved me to 3rd floor and the bed was unmade and people still had stuff in room 3rd room was dirty floor bathroom gross stains on the sheets and a used condom on the bed.

Good parts....the beds were comfortable, the air/heat worked and the staff was friendly. Bad....it was dirty, no cable, no wifi. I had to buy cleaning products. Not enougb towels. No soap. Dirt and hair all over the bathrooms.

First day no one waiting to open for us and we though we will sleep out No one answer the phone On heat No towel We change the room and guess what the other room no water to shower

Significant maintenance issues with the property, pulled down shower curtains, running toilets, cracked sink, light switch inoperable, damaged flooring, cracks in paint and severe paint quality issues. I had to turn on the water to my toilet, obviously turned off because it would run sometimes after flushing. Significant cleanliness issues, floor was not cleaned, grout dirty, dust on all surfaces, mirrors were not cleaned properly. Five minutes after my shower, my feet were black with dirt and I had to wash them again with socks and shoes at the ready. Quality was low: grungy furniture, damaged decor, fixtures and appliances had paint significant paint over spray. Sheets were clean but very low quality on top of low quality mattresses. Hotel staff hustled to get me into a room and make sure things were good but had to run around to find an undamaged room then search for basic toiletries like towels and soap. They told me I'd have to wait until morning to get shampoo from the housekeeping staff. In the morning, the front office was locked, did not respond to doorbell, and had no key return box. Another customer indicated they had been waiting over an hour to return keys. They were mad that the TV did not work, however I did not test mine. I was forced to chuck keys through crack in the door.