Amari Koh Samui

A beautiful hotel, friendly staff and lovely facilities. We only stayed one night before transferring to an island and wish we had stayed longer.

I wish I could give this place a million stars. It really is that good! Rooms are spacious, comfortable and fully air conditioned. Maid service do a faultess job. That walk through the reception every morning to see the glorious view of the calm and serene Gulf of Thailand ahead of you. 3 pools, the 2 pools in the Gardens are just so quiet and peaceful and relaxing. I acheived the perfect state of relaxation! Breakfast absolutely first class. Staff so proffesional and attentetive.... Honey, Penn and Arm... you made my holiday THANK YOU! See you next year!!

Very accomodating we arrived on an early flight and were able to check in 4 hours earlier than checkin time advised. Then we were allowed to extend our check out by 2 hours to fit with our flight times. Room clean and serviced everyday. Great areas to relax by the pool drink cocktails and have snacks. Good restaurants facilities. Great place to stay for everyone from young to old. Staff very friendly and helpful.

Wasn’t a great experience .There was a permanent odour mostly coming from the beach of dope ( cannabis ) Because the Thai government has legalised it .The hotel says cannabis cannot be smoked in public areas it’s being smoked around the pool and also on balconies

Penn and her team went out of their way to make our stay a thoroughly enjoyable experience. Rooms were very comfortable in the Village.

Have just spent a week here Which we paid over £1000 for. The room contained among other things a straw beach bag which I used and took with me when I left the hotel. I believed it was complimentary and there was no signage to say otherwise. After checking out, I was waiting in reception when I was challenged by a staff member about where the bag was. I explained it was in my suitcase as it was complimentary and was in poor condition as I had used it all week. I was informed that I should not have taken it and they wanted it back. I was not prepared to pull my laundry out all over the reception floor so offered to pay for it. I was told it was not for sale. I explained that I was not opening my suitcases all over the reception floor so the woman went away came back and told me I had to pay 600 baht for it. So I paid. This was an outrageous experience which left me feeling humiliated and embarrassed. I do not steal things from hotels yet I was made to feel like I was a common thief. The bag presumably cost them about £2 in Thailand and yet they felt the need to humiliate me in spite of my spending over £1000 there. This is the worst customer service I have ever experienced in any hotel in the world. I emailed the hotel afterwards to describe this experience and received a reply, which basically said very sorry but too bad. So beware. I’m sure I’m not the first person this has happened to nor will I be the last

Beautiful pool areas and a stunning beachfront location. Spacious rooms and a very nice bar and restaurant area. The Voyager lounge was a very handy facility on our departure day. The proximity to the airport meant we were awoken at 6am each morning by air traffic and could not get back to sleep. The room, although spacious, was tired dated and dirty, with mould in the bathroom. Not of the standard expected given the price that we had paid. Breakfast was chaotic and the pool area was noisy and full of children throwing balls and using large flotation devices which made it very uncomfortable for others to enjoy. There was also no lifeguard present, which was concerning.

We had a fantastic trip. It was our 1st time here. We did an elephant experience and Mr Unfs 4x4 jungle safari. We also had a couple of massages.we did a cooking lesson and went to the traditional Grill, Fire, Gather night. The staff at Amari are very friendly and helpful. Especially Penn. We will definitely be back.

Very nice hotel, good service by friendly and hard working staff team (from clean rooms, to several swimming pools, great breakfast/lunch and diner to evening relaxing at the pool bar). Temperature in room easily adjustable. All options in the close vicinity: taxi’s, shops, beach options, also several close by lunch and diner options. Special thank you to the team for a great stay!

Thank you for your hospitality Penn, Honey, Zeed,Nuong, Takky, boom, Aun,beer, Pinky, Fern, K, Arm, Arun, Aun ,sea,noonok,preecha,pall,pui,view, Petra+chef Farang(Prego),ทีมครัว, ทีมเครื่องดื่ม, ทีมโบกรถ, ทีมแม่บ้าน, ทีมรีเซ็บชั่น, ทีมเซอวิส, ทีมพี่พนักงานยกกระเป๋าและขับรถ