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9.4 / 10 Guest Rating

Hotel Indigo Hakone Gora by IHG

924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402, Hakone, JP

Hotel Indigo Hakone Gora by IHG - main view

About the Property

Recreational Amenities - Indulge in our hot springs and stay fit at the 24-hour fitness center.
Dining Experience - Dine at Riverside Kitchen & Bar for a delightful meal or enjoy the convenience of 24-hour room service.
Luxurious Stay - Experience comfort in our individually decorated guestrooms with modern amenities.

Located in Hakone (Gora), Hotel Indigo Hakone Gora, an IHG Hotel, is your luxurious retreat within reach of Hakone's top attractions. Book your stay now for an unforgettable experience.

Facilities & Amenities

Firepit
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Outdoor furniture
Elevator
Hiking/biking trails nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Hot springs access available from 7:00 AM to 10:00 PM. One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. A car is not required for transportation to and from this property. Contactless check-in and contactless check-out are available.Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional180 verified reviews
AI Summary

Guests highly rate the relaxing atmosphere and frequently praise the great private onsen.

Categories

Cleanliness9.3
Service9.8
Location9.3
Room Quality9.6
Amenities9.1
Value for Money9.2
Food and Beverage9.3
Overall Experience9.7

Select topics to read reviews

B
Brendan
Verified booking
partner
Standard Room
Stayed in Oct 8, 2025

"Exceptional"

10.0

Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely

Helpful?
K
kevin
Verified booking
partner
Standard Room
Stayed in Oct 4, 2025

"Exceptional"

10.0

Everybody was extremely warm and welcoming! We loved our time here, as fantastic as the area is, the staff were even more caring and brought a very relaxing feeling to our stay here. We look forward to returning one day!!

Helpful?
J
JANINE
Verified booking
family
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Such a relaxing experience! Rooms were clean and spacious. Beds were super comfy! Had to pay for breakfast buffet but it’s okay because it was worth it in my opinion. We had a private onsen with a beautiful view of the rivers and the mountains. The staff were incredible as well. Oh! And they provided shuttle buses to and from Odawara station. You also have the option to use their shuttle service to and from Gora station which was super convenient. I wish we stayed longer tbh! Highly recommend!

Helpful?
T
Thaitung
Verified booking
family
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Recommend this property. I stayed in a riverside room. The private onsen was perfect and hearing the river water flow was very relaxing, plus the river colors are surreal. The breakfast buffet had lots of options between western and Japanese cuisine.

Helpful?
J
Jaskiran
Verified booking
partner
Standard Room
Stayed in Sep 28, 2025

"Excellent"

8.0

While the property was great, my one gripe about this property is that they will not let you do an early check in whatsoever without charging you $220 USD. So if you arrive at 11am expecting a room, tough beans - you better have plans in set or else you’re stuck waiting around the property without a room. I guess if you plan to do this anyway, it’s fine but we didn’t know and we had planned on spending most of our time in our private onsen. I think clear instruction on the website is needed.

Helpful?
S
Sam
Verified booking
Standard Room
Stayed in Sep 27, 2025

"Exceptional"

10.0

Awesome property for an onsen experience. Love the public onsen requirement of bathing clothes. Hotel was spotless and staff were very helpful and friendly. Breakfast was amazing with good variety with a barista making you anything you want was a huge bonus. Location is a bit further away from train station but the free private transfer to the hotel is such a huge benefit. Absolutely will stay again.

Helpful?
S
Siya
Verified booking
Standard Room
Stayed in Sep 24, 2025

"Excellent"

8.0

Add more amenities in room and bathroom

Helpful?
M
Melinda
Verified booking
family
Standard Room
Stayed in Sep 23, 2025

"Exceptional"

10.0

This hotel was the perfect spot to wind down after 10 days of hectic traveling. The property is beautiful and the surrounding area serene. We enjoyed the food, drinks and onsen very much. Highly recommend.

Helpful?
N
Ngoc Amanda
Verified booking
partner
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

Lovely little getaway spot! Staff were so friendly and helpful!

Helpful?
P
Pritila
Verified booking
Standard Room
Stayed in Sep 15, 2025

"Exceptional"

10.0

Beautiful property

Helpful?