Macdonald Botley Park Hotel & Spa

Poor internet connection Restaurant was very dissatisfying, waited over an hour for dessert! Electrics need updating

Me and my husband have stayed here twice before and was great hence why we returned for a third time. The room was great, it was comfy and clean. Majority of the staff were friendly and helpful. But….if you are looking for a relaxing spa break do not stay here. The pool area was absolutely full of kids, it turns out that this hotel is available to book as part of the paultons park package. There must have been about 20 kids in the pool and some of them were even using the sauna and steam room where all of the adults were trying to hide away from them. Was not relaxing at all…so although we have enjoyed our stays previous I don’t think I will be returning.

Confusing air conditioning/ heating unit . Breakfast was definitely not worth the money . Potato cake awful , hash browns would have been better . Bacon fatty . Found out too late scrambled egg could have been requested. Paid extra for upgraded room , it had bad water marks on ceiling in bathroom from old water leak from above and permanent stained toilet bowl .

Staff were all very polite and kind.

The hotel seemed quite shabby for the price we paid. Our room was dark and quite uninviting. The breakfast was limited and not what I’d expect from this chain hotels.

The exterior and reception looked goid but the room was a bit tired. Frayed and stained carpets, paint peeling off the ceiling in the shower, bath panel loose. Basin in bathroom had chips to the enamel. Broken bin in bathroom. Marks on walls Expected more for the price we paid. Our room was also given to another guest who we found trying to get into our room. Lot of noise from guests in room above, bad insulation?

Amazing venue and grounds. Staff very helpful and friendly especially Robert and cleaning staff helped with replacement pillows and extn lead for our friends cpap machine Thank you for a comfortable stay before our Cruise

The staff were all lovely especially the gentleman behind reception on arrival. He is a credit to you. Spa facilities were great and a swim was such a treat. My daughter is going to book 2 nights in October and we will stay again.

A very nice hotel, lot of facilities, good size rooms, large comfortable beds.

Lovely grounds and communal areas. The room was a little dated. It didn’t have sockets next to the bed. The sink had limescale and mould was visible in the overflow. The shower didn’t drain properly so the bath filled whilst showering.