Residence Inn Minneapolis Maple Grove/Arbor Lakes

We were in town for a 3 night stay over Memorial Day weekend. Hotel was extremely clean and still looked brand new. Every staff member we encountered was very nice and helpful. The surrounding area is great, lots of shops and restaurants! Even though the two lobbies are connected with the breakfast area in the middle, it would have been nice to have someone staffed at the check in desk on the Residence Inn side. It felt somewhat less secure basically being all closed up. Our room was a good size and very clean. We were there for pleasure, but it would have been very easy to get some work done in the room as well. Kitchen was a good size and very functional. We had a walk in shower only and the shampoo and soap was attached to the wall. I personally prefer the individual bottles, but I get why they are done this way now. Housekeeping was on request, but I suppose this is going to be the norm going forward. They had plenty of choices for breakfast and it was always well stocked. Breakfast was busy all 3 mornings we were there and they kept things hot and fresh. We had no issue with noise at all, but we were there just mostly to sleep. The parking lot is small, considering it is for 2 hotels. Coming back late in the evening, we sometimes got about the last spot in the lot. Would highly recommend.

Nice and clean. A couple doors were very squeaky, but fixed promptly when staff was informed.

It was a good stay besides the fire that happened. Kept things interesting

The only thing we didn't like was the shower head in Room 4024.

The first room we received didn’t appear clean and the sheets where dirty. When pulling the sheets off there was a huge pee stain. Second room we received the shower was dirty and there was more pee stains. Stay at the courtyard in maple grove instead.

The only concern I had was the room smells like dog urine. Other than that everything was perfect. The staff was amazing.

Overall facility was just fine. However, they need to pay more detailed attention to the cleanliness of their rooms and the silverware, dishes and other kitchen needs provided in their groups. Dirty dishes were left in the dishwasher from previous occupants and silverware and dishes that were in the cupboards were still dirty and had to be washed prior to use.

The only complaint that I would have is that the kitchen floor was a bit sticky. Could have been from the cleaning solution possibly. Otherwise all was good.

Grills

Great place to stay for families! Pool was fun, breakfast had a huge selection and very friendly servers, nice lobby to have a coffee or a drink. Kitchen in rooms make it easy to eat-in for a longer stay. Close to stores and restaurants and not far from Minneapolis/St. Paul.