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8.3 / 10 Guest Rating

The Queen at Chester Hotel, BW Premier Collection

City Road, Chester, gb

The Queen at Chester Hotel, BW Premier Collection - main view

About the Property

Victorian Elegance and Modern Comfort

Luxurious Accommodations
Indulge in grand Victorian-style rooms with modern amenities like satellite TV and 24-hour room service. Upgrade to a lavish four-poster bed for an extra touch of luxury.

Dining Excellence
Savor a delicious Full English breakfast to start your day. Explore various dining options including the upscale Kings' Grill restaurant and the cozy The Waiting Room for a more relaxed atmosphere.

Explore Chester's Attractions
Conveniently located near Chester Station, venture out to popular attractions like Chester Zoo and Cheshire Oaks just a short drive away.

Experience the perfect blend of history and comfort at The Queen at Chester. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

For hotel guests, located next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking is available: Monday to Thursday 24 hours is £13 Friday to Sunday 24 hours is £15, payable on the machine in parking lot or using the QR code which is located at the reception desk. The dinner supplement is not available on New Year's Eve. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Double Room - Non-Smoking - Photo 1
Standard Double Room - Non-Smoking - Photo 2
Standard Double Room - Non-Smoking - Photo 3
Standard Double Room - Non-Smoking - Photo 4
Standard Double Room - Non-Smoking - Photo 5
Standard Double Room - Non-Smoking - Photo 6
Standard Double Room - Non-Smoking - Photo 7
1/7

Standard Double Room - Non-Smoking

The double room offers air conditioning and a safe deposit box. The unit has 1 bed.

22 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Double classic

Non-refundable
Room Only
20% OFF$231.2

$184.96

Includes taxes & fees

Double classic

Non-refundable
Breakfast Included
20% OFF$272.23

$217.78

Includes taxes & fees
Deluxe Double Room - Non-Smoking - Photo 1
Deluxe Double Room - Non-Smoking - Photo 2
Deluxe Double Room - Non-Smoking - Photo 3
Deluxe Double Room - Non-Smoking - Photo 4
Deluxe Double Room - Non-Smoking - Photo 5
Deluxe Double Room - Non-Smoking - Photo 6
1/6

Deluxe Double Room - Non-Smoking

The double room features air conditioning and a safe deposit box. The unit has 1 bed.

30 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

DOUBLE DELUXE

Non-refundable
Room Only
20% OFF$289.69

$231.75

Includes taxes & fees

DOUBLE DELUXE

Non-refundable
Breakfast Included
20% OFF$333.35

$266.68

Includes taxes & fees

DELUXE, DOUBLE BED

Non-refundable
Half Board
20% OFF$449.11

$359.29

Includes taxes & fees
Superior Double Room with Sofa Bed - Non-Smoking - Photo 1
Superior Double Room with Sofa Bed - Non-Smoking - Photo 2
Superior Double Room with Sofa Bed - Non-Smoking - Photo 3
Superior Double Room with Sofa Bed - Non-Smoking - Photo 4
Superior Double Room with Sofa Bed - Non-Smoking - Photo 5
Superior Double Room with Sofa Bed - Non-Smoking - Photo 6
Superior Double Room with Sofa Bed - Non-Smoking - Photo 7
1/7

Superior Double Room with Sofa Bed - Non-Smoking

The triple room provides air conditioning and a safe deposit box. The unit offers 2 beds.

30 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 Double Bed Non-Smoking Superior Room Sofabed For One Person

Non-refundable
Room Only
20% OFF$289.51

$231.61

Includes taxes & fees

DOUBLE SUPERIOR NON SMOKING

Non-refundable
Breakfast Included
20% OFF$333.35

$266.68

Includes taxes & fees

SUPERIOR, DOUBLE BED, SOFA

Non-refundable
Half Board
20% OFF$449.11

$359.29

Includes taxes & fees
Junior King Suite - Photo 1
Junior King Suite - Photo 2
Junior King Suite - Photo 3
Junior King Suite - Photo 4
Junior King Suite - Photo 5
Junior King Suite - Photo 6
Junior King Suite - Photo 7
1/7

Junior King Suite

The suite offers air conditioning and a safe deposit box. The unit offers 1 bed.

40 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

JUNIOR SUITE KING BED NON SMOKING

Non-refundable
Room Only
20% OFF$405.13

$324.1

Includes taxes & fees

JUNIOR SUITE KING BED NON SMOKING

Non-refundable
Breakfast Included
20% OFF$453.96

$363.17

Includes taxes & fees

JUNIOR SUITE, KING BED

Non-refundable
Half Board
20% OFF$529.6

$423.68

Includes taxes & fees
Small Double Room - Non-Smoking - Photo 1
Small Double Room - Non-Smoking - Photo 2
Small Double Room - Non-Smoking - Photo 3
Small Double Room - Non-Smoking - Photo 4
Small Double Room - Non-Smoking - Photo 5
Small Double Room - Non-Smoking - Photo 6
Small Double Room - Non-Smoking - Photo 7
Small Double Room - Non-Smoking - Photo 8
1/8

Small Double Room - Non-Smoking

The double room provides air conditioning and a safe deposit box. The unit offers 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Room Only
20% OFF$449.88

$359.9

Includes taxes & fees

JUNIOR SUITE

Non-refundable
Breakfast Included
20% OFF$477.78

$382.22

Includes taxes & fees

Guest Reviews

8.3
Excellent10347 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the spacious rooms.

Categories

Cleanliness7.5
Service8.1
Location9.6
Room Quality9.1
Amenities8.1
Value for Money7.5
Food and Beverage7.5
Overall Experience9.1

Select topics to read reviews

K
KarengbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0
Helpful?
L
LarysagbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2026

"My impressions. I've already described them above, so I don't want to repeat myself. I just want to"

10.0

We had a wonderful stay and would like to thank the hotel team for their excellent service. The reception staff were especially helpful and attentive. When we arrived, we realized that our booked room had a shower rather than a bathtub. Because of my husband's health condition, a bathtub was much more suitable for him. The receptionist kindly offered us the opportunity to view both room options and helped us find a room with a bathtub. Although there was a small additional charge, the way she handled the situation was professional, thoughtful, and genuinely caring. We really appreciated her willingness to help. The room was very clean, comfortable, and well maintained. Having both a shower and a separate bathtub was perfect for our needs. Housekeeping did a great job throughout our stay, and it was always lovely to return to a clean and tidy room. We would also like to compliment the breakfast. There was a good variety of food, and everything was freshly prepared and well cooked. As someone with a sensitive stomach, I was especially pleased with the quality of the meals. Thank you to the entire team for making our stay so comfortable and enjoyable. We left with only the best impressions and would be happy to stay here again.

All were excellent

Helpful?
L
LindagbGB
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0
Helpful?
D
DanielgbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 19, 2026

"Well worth a visit."

10.0

Excellent location, car park (although paid) was right next door. Great location in a gorgeous town. Excellent staff, very comfy bed in a comfortable well maintained room. Brilliant air con.

Nothing

Helpful?
E
EmilygbGB
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Wouldn’t stay again"

2.0

The staff were nice

The room was extremely dated and nothing like the pictures. The bathroom had rust in and the shower curtain was dirty. There was a cat roaming round which is not in the description and I am allergic to cats.

Helpful?
K
KarengbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Been going her for about 7 years . Love it x"

10.0

Love it all . Location is great & good carpark

Helpful?
K
KylegbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0

Nice staff, comfy beds

Little pricey per night

Helpful?
N
NicolagbGB
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Ideal stay for couples who just want to get away from all the madness that goes on day to day Thoroughly enjoyed our t"

10.0

It was a very well kept hotel. The staff were all so friendly and helpful. Location from train station is fantastic. It’s about a 15 min walk to Chester town centre.

There was NOTHING to dislike at all

Helpful?
G
GarygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0
Helpful?
K
KennedygbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
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