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8.7 / 10 Guest Rating

Poza Clara Sanctuary

Calle 26 entre av 3 y av 5 Col Mario Villanueva Madrid, Bacalar, mx

Poza Clara Sanctuary - main view

About the Property

Luxurious Amenities and Services

Poza Clara Sanctuary in Bacalar offers a luxurious experience with an outdoor swimming pool, garden, terrace, and a delightful restaurant. Enjoy the convenience of room service, a 24-hour front desk, and complimentary WiFi throughout the property. Unwind at the bar and indulge in relaxation.

Comfortable and Well-Equipped Rooms

The hotel boasts well-appointed rooms featuring air conditioning, a wardrobe, a charming patio with garden views, a modern private bathroom, a flat-screen TV, cozy bed linen, and fluffy towels. For added convenience, select rooms come with a kitchenette equipped with a minibar.

Convenient Location

Conveniently located near Chetumal International Airport, just 35 km away, Poza Clara Sanctuary is the perfect retreat for travelers seeking comfort and tranquility. Experience luxury and relaxation at our sanctuary.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent250 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness8.2
Service9.2
Location9.2
Room Quality8.7
Amenities8.7
Value for Money8.6
Food and Beverage8.2
Overall Experience8.9

Select topics to read reviews

P
PetronellanlNL
Verified booking
family_with_children
Standard Room
Stayed in Mar 8, 2026

"Excellent"

8.0
Helpful?
V
ValériefrFR
Verified booking
couple
Standard Room
Stayed in Mar 8, 2026

"Farniente à Bacalar"

10.0

Logement parfait, idéalement situé. Très bon petit déjeuner copieux. Ballade en bâteau sur la lagune proposée dès notre arrivée.

Rien

Helpful?
D
DavidcaCA
Verified booking
couple
Standard Room
Stayed in Mar 7, 2026

"Lovely hotel and lovely staff!"

9.0

Loved the balcony and coziness of the room.

Wifi was awful.

Helpful?
C
CassieesES
Verified booking
family_with_children
Standard Room
Stayed in Mar 7, 2026

"Exceptional"

9.0

Good breakfast, wonderful room with terrace

Was given the wrong room to begin with and it took a while for me to be believed despite having my app open to show them

Helpful?
K
KarinamxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 5, 2026

"Exceptional"

10.0

El club de playa sin duda la mejor parte y el área de la alberca muy cómodo todo eso, el desayuno adecuado, el servicio del personal todas muy lindas y atentas.

Que nos tocó en planta alta y mis acompañantes les costaba mucho subir por que iban discapacitados

Helpful?
M
MarlenaplPL
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"Exceptional"

10.0
Helpful?
L
LuciefrFR
Verified booking
family_with_children
Standard Room
Stayed in Feb 28, 2026

"Very Good"

7.0

Les chambres sont simples. La plage privée on a fait l’aller retour mais elle était fermée (à 15h à première vu normal un dimanche) elle est facile à 25min à pied. L’hôtel mérite un rafraîchissement les chaises longues sont cassées. Le restaurant bar est fermé sauf pour le petit déjeuner. Petit déjeuner très simple une assiette de fruits et au choix soit des œufs soit des pancakes. On est restés que 2 nuits mais si vous restez plus longtemps ça manque de variété. La communication se fait exclusivement en espagnol. À faire absolument le restaurant de taco situé juste dans la rue de l’hôtel très local et très bon.

Helpful?
I
InesusUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Bacalar 2026"

10.0

Location ,enclosed parking, great service breakfast included a plus and people . I do apologize not good with names all of them where awesome our housekeeper Nereida did the extra mile.

Helpful?
B
BeatrizesES
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Very Good"

7.0
Helpful?
R
RicardoclCL
Verified booking
couple
Standard Room
Stayed in Feb 22, 2026

"great value"

9.0

the location and the staff

Helpful?