Extended Stay America Select Suites - Des Moines - Urbandale

The fridge in the room works well.

There were no irons or ironing boards in the rooms. The stairways smelled. When we first got there, a woman hurried past us. We were checking in after the front counter was closed, but when we finally found the phone to check in, the same woman came back, and I would not have guessed she worked there. She was wearing short shorts and a non-work t-shirt. I hope this company invests in its employees enough to give them professional work uniforms.

El personal muy amable

Todo estuvo bien

Convenient with price

My first room had ant infestation I had to move rooms

Never checked in false wifi

No WiFi but said so

There were no dishes or anything.

The place was absolutely grubby!!! Smelled of smoke and Indian food. If it had not been so late when we checked in (midnight as we were traveling) would have left and fought for our $$ back. We left at 7 am, definitely not up to Urbandale standards.

Nothing.

Rooms were disgusting. I had even asked for a room change but all the other rooms she showed me were just as bad. Fluids all over the bed skirting. Floors absolutely disgusting. Bathroom linoleum peeling up. Fridge loud and from the 90s. Whole place out of date and disgusting.