Crowne Plaza Reading

Room looked fine when we entered however next morning when we wake up we had rashes on our body may be bed wasn’t clean very disappointed.And the bathroom has its towel hanging just above the toilet seat which is not hygienic and anyone could drop it in the toilet so i couldn’t use it.Staff was friendly specially at dinner .

Hotel was a lovely stay. Due to our late check in, we had a double room of two beds instead of one (however these were pushed together so it was fine)., We were also upgraded to a balcony room which was a lovely surprise. Views were amazing in the morning and it made us feel like we were on holiday. Clean spacious room, bathroom was clean apart from a very dirty non slip mat with hair on there. Water bottles were also missing from the room however the reception provided a warm, friendly and efficient service to get this sorted. Breakfast was nice but the range was less than when we stayed any Reading East a few weeks before. Overall, a nice stay.

Room was good except it was very hot at night, no ventilation. I will ask next time

Very lovely stay, excellent staff very well mannered and accommodating, room was beautiful. Swimming pool and jacuzzi was relaxing. Food was amazing and has a beautiful view to the river. The overall place is stunning would absolutely recommend! Thank you crown plaza for an amazing experience would definitely stay again!

Very friendly and professional front of house staff. I Wasn't a big fan of the coffee at breakfast or the fatty bacon but there was plenty of other choices. Be careful with the parking fees. If you are an overnight visitor but park for over 12 hours, you need to pay for a full 24 hours. That is a rip off.

The bedroom, with a balcony overlooking the Thames, was clean but pretty shabby - very worn carpets. The housekeeping staff were excellent. Breakfast staff did a sterling job despite a terrible kitchen. We asked for pancakes - they took over 15 minutes to emerge and had obviously been microwaved as they were rubbery and inedible. So, my wife then asked for two soft boiled eggs from the cooked to order menu. What came out (after prompting) were two fridge cold hard boiled eggs. Honestly, couldn’t make it up. The waiting staff came to the rescue and, obviously after giving the cook a severe talking to, came out with two perfect eggs. If only they’d got it right first time!

Didn’t advertise car parking payment at time of booking… but reception was helpful with payment ( reduced by 50%). Whilst the bed was comfortable ish it was too big ie 2 doubles pushed together and the middle meeting was uncomfortable. Breakfast was a bit stressful bit busy people wise but .. no orange juice so went for cereal no milk at the table so went to drinks machine got milk no loose sugar/canderel ( sugar cubes don’t work on cereal !) . Went for fried eggs .. none had to wait and wait …. Then saw orange juice now in place … no glasses!… eventually it sort of worked out but wasn’t what I would have expected.. plus very cold in that area . Location excellent, staff very friendly and helpful…

Great breakfast buffet and clean and airy property with large windows. The only downside was the unknown fire drill that sent me fleeing out of the room and the difficulty in getting an Uber or taxi

I stay here whenever I'm in Reading at our UK HQ. The staff are brilliant, it has a great gym and the rooms are big and comfortable. Highly recommended.

I will start with the good bits , parking was easy but does cost £15 every 24hrs. Check in was quick and easy. Room was clean a bit dated but generally acceptable. Long day so fancied room service , firstly no menu in the room so had to get one of those , then tried to ring through from room phone to order but no one answers tried reception again no answer even tried ringing from my mobile to reception no answer and after half an hour gave up and ordered from Uber eats. Next day hung my 'please clean room' on door came back 4 hours later and not done. tried to ring house keeping and guess what .. no answer had to go down to reception in the end and ask. Tried room service again that evening did get an answer after 15 mins to be told they only have pizza or curry so went hungry. In summary for the service received its over priced , bar prices are also overpriced. wouldn't stay here again or recommend.