Extended Stay America Suites - Phoenix - Chandler - E Chandler Blvd

Tub had a hole in the porcelain. Tub backsplash unsafe, grab handle pulled 2" away from backing when used to enter/exit tub. $80 room that cost $130. Parking spaces very small. Breakfast poor, grounds floating in coffee.

No pool no jacuzzi but says it has both when I booked it very unsatisfactory homeless people all over outside and inside scary for my kids never stay here beware of this place

Get what you pay for. Fridge makes noises. Not the nicest area. Uncomfortable beds.

First of all the room they gave us was right next to the freeway and was downstairs with somebody walking around all evening long and early morning it was hard to sleep. The air conditioning kept making a noise like a paper was stuck in it really loud. When I first got there I asked for a room that wasn't close to the freeway. And ask for an upstairs room and this is the service I got. Definitely will not be going back

Nothing it was a very bad experience with the staff at the front desk. Are both rooms smelled so bad and they didn’t want to give a refund.

Everything was a very bad experience with the staff at the front desk. We got there super late that night and to find out the two last rooms they had smelled so bad.they even had some machines trying to clean the smell and they wouldn’t refund the money. Never stay at this place.

Location was probably the only good thing about this hotel.

Made a reservation for Me my wife and our 4 kids. The room was small, especially for a reservation for 6. I won’t say that it was dirty maybe just old. It smelled like someone sat in it smoking weed. Well noticed we only had 4 pillows when we were getting ready for bed. No problem so we went to the hotel lobby to ask for more pillows as no one answered the phone when I got down there they said they had no more pillows. She went in the back and she found one that almost felt like rolled up sheet stuffed inside of a pillow pillowcase. I explained we had six people in our reservation and we needed a pillow for each person. She said she would look for one and bring it to the room an hour goes by and still no pillow. So we go back down ready to leave this hotel because we are literally paying for a place to sleep and you don’t have pillows? Not even asking for extra just enough for each person to have one. This time after expressing our frustration the lady walks to an empty room to take a pillow it’s now ~10pm. The room also only has 4 bath towels and to get more I was told I had to bring dirty ones down to exchange. I’ll let you figure out how that worked out. DO NOT MARKET THIS AS A 6 AND NOT PROVIDE THE NECESSARY ITEMS FOR ALL 6 PEOPLE. Don’t go here. Not worth it.

Not a good experience, overall Ghetto , overbooked , not letting us in .

Everything was nice

There was no pool

The place is old and run down. Tv didn’t work, had the remote replaced twice, no luck. The clientele hanging out in the parking lot was scary. We were gone all day, otherwise we would’ve canceled the second night.