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6 / 10 Guest Rating

Quality Inn & Suites Palm Island Indoor Waterpark

8250 Park Road, Batavia, us

Quality Inn & Suites Palm Island Indoor Waterpark - main view

About the Property

Indoor Waterpark Fun

Experience the thrill of our 24-foot water slides at Palm Island Indoor Water Park. From the translucent blue Paradise Plunge to the LED-lit Crazy Cobra, get ready for an adrenaline rush. Don't forget to explore the Monsoon Lagoon play area and check out the arcade and concession area.

Convenient Location

Located near major attractions like Niagara Falls and cities like Rochester and Buffalo, our hotel in Batavia, NY is the perfect gateway to western New York. Enjoy on-site dining at Belgustos Restaurant and explore nearby retailers during your stay.

Comfort and Convenience

Relax in elegantly decorated guest rooms equipped with modern amenities like free high-speed Internet, coffee makers, and refrigerators. Business travelers will appreciate our business center and event venues. Plus, we are pet-friendly and offer amenities like an exercise room and laundry facilities.

Book now for an unforgettable stay at Quality Inn & Suites Palm Island Indoor Waterpark!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room with Two Double Beds - Non-Smoking - Photo 1
Double Room with Two Double Beds - Non-Smoking - Photo 2
Double Room with Two Double Beds - Non-Smoking - Photo 3
Double Room with Two Double Beds - Non-Smoking - Photo 4
1/4

Double Room with Two Double Beds - Non-Smoking

This room features cable TV and a work desk.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorMicrowaveHeating

2 Double Beds Nonsmoking

Non-refundable
Room Only
20% OFF$107.39

$85.91

Includes taxes & fees

2 Double Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$115.69

$92.55

Includes taxes & fees
King Room - Non-Smoking - Photo 1

King Room - Non-Smoking

This room features cable TV and a work desk.

32 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorMicrowaveHeating

1 King Bed Nonsmoking

Non-refundable
Room Only
20% OFF$107.39

$85.91

Includes taxes & fees

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$115.69

$92.55

Includes taxes & fees
Double Room with Two Double Beds - Smoking - Photo 1

Double Room with Two Double Beds - Smoking

This family room features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.

0
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

2 Double Beds Smoking

Non-refundable
Room Only
20% OFF$107.39

$85.91

Includes taxes & fees

2 Double Beds, Smoking

Non-refundable
Breakfast Included
20% OFF$115.69

$92.55

Includes taxes & fees
Double Room with Two Double Beds - Accessible/Non-Smoking - Photo 1

Double Room with Two Double Beds - Accessible/Non-Smoking

The family room provides air conditioning, a tea and coffee maker and heating. The unit offers 2 beds.

0
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorMicrowaveHeating

2 Double Beds, Nonsmoking, Accessible

Non-refundable
Room Only
20% OFF$109.48

$87.58

Includes taxes & fees

2 Double Beds, Nonsmoking, Accessible

Non-refundable
Breakfast Included
20% OFF$115.69

$92.55

Includes taxes & fees

Guest Reviews

6
Good698 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness3.5
Service7.5
Location7.5
Room Quality4.5
Amenities5.5
Value for Money6.5
Food and Beverage5.5
Overall Experience7.5

Select topics to read reviews

M
MillspaughusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 22, 2026

"Good"

2.0
Helpful?
C
CRUMPusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 21, 2026

"Good"

1.0
Helpful?
M
MasikausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"Uncomfortable"

1.0

Location

Very dirty

Helpful?
J
JosairaprPR
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"Good"

2.0

Waterpark for the kids it’s perfect.

I got out from the hotel with bed bugs bites and my son too. Hotel can work on been more clean, my bathroom had hair in the shower and the sink did not work. We had a great weekend but hotel can definitely be more clean and check their beds.

Helpful?
V
VillemoreusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 16, 2026

"Very bad"

2.0

Staff

Smells..broken fixtures

Helpful?
M
MaryAnnusUS
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Very disappointed , will not be staying here again !"

5.0

Area

No towel bars in bathroom , shower head needs to be replaced ! Paid for the water park very disappointed $43.20 for 2 seniors and the only thing for us was the hot tub ! Price should be included with the hotel room !!!!

Helpful?
S
SMITHusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 10, 2026

"Good"

1.0
Helpful?
M
MaryAnnusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 9, 2026

"Excellent"

8.0
Helpful?
A
AprilusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 9, 2026

"Find another place to stay ."

1.0

We checked out 5 minutes after checking in and booked another hotel while in the elevator

It was so gross. The lobby was beautiful but once you left the lobby it was all downhill from the there. The carpets was dirty , the whole place smelled like stall cigarettes and weed. Loud music was blaring from guest rooms and garbage was all along the halls. The elevator they had us use the control panel door was open and once we got to our room there was mold all along the wall where the ac unit was , broken out let and outlet covers. We turned around walked out the room booked another hotel and checked out immediately. There was also old shopping carts outside and at each entrance people were propped up smoking and drinking and hanging out.

Helpful?
K
KorrineusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 5, 2026

"Good"

5.0
Helpful?