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6 / 10 Guest Rating

Quality Inn & Suites Palm Island Indoor Waterpark

8250 Park Road, Batavia, us

Quality Inn & Suites Palm Island Indoor Waterpark - main view

About the Property

Indoor Waterpark Fun

Experience the thrill of our 24-foot water slides at Palm Island Indoor Water Park. From the translucent blue Paradise Plunge to the LED-lit Crazy Cobra, get ready for an adrenaline rush. Don't forget to explore the Monsoon Lagoon play area and check out the arcade and concession area.

Convenient Location

Located near major attractions like Niagara Falls and cities like Rochester and Buffalo, our hotel in Batavia, NY is the perfect gateway to western New York. Enjoy on-site dining at Belgustos Restaurant and explore nearby retailers during your stay.

Comfort and Convenience

Relax in elegantly decorated guest rooms equipped with modern amenities like free high-speed Internet, coffee makers, and refrigerators. Business travelers will appreciate our business center and event venues. Plus, we are pet-friendly and offer amenities like an exercise room and laundry facilities.

Book now for an unforgettable stay at Quality Inn & Suites Palm Island Indoor Waterpark!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room with Two Double Beds - Non-Smoking - Photo 1
Double Room with Two Double Beds - Non-Smoking - Photo 2
Double Room with Two Double Beds - Non-Smoking - Photo 3
Double Room with Two Double Beds - Non-Smoking - Photo 4
1/4

Double Room with Two Double Beds - Non-Smoking

This room features cable TV and a work desk.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorMicrowaveHeating

2 Double Beds Nonsmoking

Non-refundable
Room Only
20% OFF$107.39

$85.91

Includes taxes & fees

2 Double Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$117.56

$94.05

Includes taxes & fees
King Room - Non-Smoking - Photo 1

King Room - Non-Smoking

This room features cable TV and a work desk.

32 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorMicrowaveHeating

1 King Bed Nonsmoking

Non-refundable
Room Only
20% OFF$107.39

$85.91

Includes taxes & fees

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$117.56

$94.05

Includes taxes & fees
Double Room with Two Double Beds - Smoking - Photo 1

Double Room with Two Double Beds - Smoking

This family room features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.

0
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

2 Double Beds Smoking

Non-refundable
Room Only
20% OFF$107.39

$85.91

Includes taxes & fees

2 Double Beds, Smoking

Non-refundable
Breakfast Included
20% OFF$117.56

$94.05

Includes taxes & fees
Double Room with Two Double Beds - Accessible/Non-Smoking - Photo 1

Double Room with Two Double Beds - Accessible/Non-Smoking

The family room provides air conditioning, a tea and coffee maker and heating. The unit offers 2 beds.

0
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorMicrowaveHeating

2 Double Beds, Nonsmoking, Accessible

Non-refundable
Room Only
20% OFF$110.19

$88.15

Includes taxes & fees

2 Double Beds, Nonsmoking, Accessible

Non-refundable
Breakfast Included
20% OFF$117.56

$94.05

Includes taxes & fees

Guest Reviews

6
Good698 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness3.5
Service7.5
Location7.5
Room Quality4.5
Amenities5.5
Value for Money6.5
Food and Beverage5.5
Overall Experience7.5

Select topics to read reviews

A
AylausUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 5, 2026

"Good"

2.0

There cock roaches

Helpful?
M
MichelleusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 3, 2026

"Good"

5.0

Staff was not very friendly

Staff. The room was full of black mold

Helpful?
K
Kody Lytle usUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"The truth about quality inn"

3.0

I liked it being close to the downs and smoking room.

I didn't like being kept up all night by leaking pipes, I didn't like having to pay for my own ashtray. I really did not like being woken up at 9 am from house keeping when check out isn't till 11... oh, they were definitely back at 11:10. My taxied was running late... mind you, I paid for 4 rooms, and they gave me no grace on the checkout. Cause 1120, they came back with 2 people and wouldn't let me close my door. This hotel is falling apart... go anywhere else!!!

Helpful?
K
Kody Lytle usUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"The first night was fine for the price for 2 rooms."

8.0

Only smoking rooms in batavia

Nothing worked, no free wifi even tho it says there is. Horrible grab and go breakfast

Helpful?
B
BrandonusUS
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"I wish I saved my money."

3.0

I like the staff and location. That’s about it.

The breakfast was basic. I didn’t get the room which I booked. There was no WiFi or television working.

Helpful?
F
FrancisusUS
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"It was a rough weekend"

1.0

The space

The room smelled, TV was to small not enough appliances

Helpful?
T
TravisusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Excellent"

8.0
Helpful?
M
MARILYNusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Good"

5.0

Non smoking room and it smelled like stale cigarette smoke

Helpful?
K
KristenusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Terrible facility."

1.0

Checked in and went to room. When got off elevator on 4th floor all you could smell was pot. There was a hole in the wall in hallway and also on elevator. Turned around and went back to front desk and requested refund which was given.

Helpful?
M
MarilynusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"We didn’t even stay, we left!"

1.0

Nothing

There were immigrants staying there. It was dirty, had holes in the walls. People were changing clothes in the parking lot. Lights didn’t work in bathroom

Helpful?