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6 / 10 Guest Rating

Quality Inn & Suites Palm Island Indoor Waterpark

8250 Park Road, Batavia, us

Quality Inn & Suites Palm Island Indoor Waterpark - main view

About the Property

Indoor Waterpark Fun

Experience the thrill of our 24-foot water slides at Palm Island Indoor Water Park. From the translucent blue Paradise Plunge to the LED-lit Crazy Cobra, get ready for an adrenaline rush. Don't forget to explore the Monsoon Lagoon play area and check out the arcade and concession area.

Convenient Location

Located near major attractions like Niagara Falls and cities like Rochester and Buffalo, our hotel in Batavia, NY is the perfect gateway to western New York. Enjoy on-site dining at Belgustos Restaurant and explore nearby retailers during your stay.

Comfort and Convenience

Relax in elegantly decorated guest rooms equipped with modern amenities like free high-speed Internet, coffee makers, and refrigerators. Business travelers will appreciate our business center and event venues. Plus, we are pet-friendly and offer amenities like an exercise room and laundry facilities.

Book now for an unforgettable stay at Quality Inn & Suites Palm Island Indoor Waterpark!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room with Two Double Beds - Non-Smoking - Photo 1
Double Room with Two Double Beds - Non-Smoking - Photo 2
Double Room with Two Double Beds - Non-Smoking - Photo 3
Double Room with Two Double Beds - Non-Smoking - Photo 4
1/4

Double Room with Two Double Beds - Non-Smoking

This room features cable TV and a work desk.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorMicrowaveHeating

2 Double Beds, Nonsmoking

Non-refundable
Room Only
20% OFF$102.81

$82.25

Includes taxes & fees

2 Double Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$119.5

$95.6

Includes taxes & fees
King Room - Non-Smoking - Photo 1

King Room - Non-Smoking

This room features cable TV and a work desk.

32 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorMicrowaveHeating

1 King Bed, Nonsmoking

Non-refundable
Room Only
20% OFF$102.81

$82.25

Includes taxes & fees

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$119.5

$95.6

Includes taxes & fees
Double Room with Two Double Beds - Smoking - Photo 1

Double Room with Two Double Beds - Smoking

This family room features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.

0
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

2 Double Beds Smoking

Non-refundable
Room Only
20% OFF$111.38

$89.1

Includes taxes & fees

2 Double Beds, Smoking

Non-refundable
Breakfast Included
20% OFF$119.5

$95.6

Includes taxes & fees
Double Room with Two Double Beds - Accessible/Non-Smoking - Photo 1

Double Room with Two Double Beds - Accessible/Non-Smoking

The family room provides air conditioning, a tea and coffee maker and heating. The unit offers 2 beds.

0
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorMicrowaveHeating

2 Double Beds, Nonsmoking, Accessible

Non-refundable
Room Only
20% OFF$113.06

$90.45

Includes taxes & fees

2 Double Beds, Nonsmoking, Accessible

Non-refundable
Breakfast Included
20% OFF$119.5

$95.6

Includes taxes & fees

Guest Reviews

6
Good698 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness3.5
Service7.5
Location7.5
Room Quality4.5
Amenities5.5
Value for Money6.5
Food and Beverage5.5
Overall Experience7.5

Select topics to read reviews

D
DebusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Won't be staying at a Quality Inn ever again"

1.0

The staff is wonderful , very friendly. The maid was wonderful.

Everything is old, rusted, no clock, no coffee maker, the fire alarm was disabled. Bathroom toilet was clean but very outdated, sink was cracked. The supposed extras were not to be found. There was nothing quality about this place, except for the staff. The continental breakfast is a joke. Donuts, cereal bars and cereal. Coffee and tea.

Helpful?
J
JacklinusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Good"

3.0

Nada

La abitacion tenía olor fétido y la bañera estaba tapada

Helpful?
A
AlainausUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"I would never stay at this location or any other Quality Inn in the future. I wouldn't recommend."

1.0

Had to change rooms 3 times. First room was dirty, hair in pillow cases and was all the way at the end. Hallway lights broken. Second room then door was broken, didn't close all the way & lock didn't work. Third room the light was broken in the room, sink faucet broken, towels in room were dirty and stained. Breakfast was only green bananas, some very sugary cereal and juice.

Helpful?
W
WilliamusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Very disappointing!"

1.0

Nothing

Old, dirty, worn out facility. Breakfast wasn't ready at stated time. Was surprised that Quality Inns would have their name on a property like this.

Helpful?
R
RonaldusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Stunk"

1.0

Nothing

Place stunk. We didn’t even spend the night. We left n came home

Helpful?
J
JenniferusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Gross"

1.0

Nothing

Everything was nasty and not safe at all

Helpful?
J
JamieusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"I didn’t get robbed or stabbed but I feel like it was a possibility"

1.0

Terrible room duct tape on ceilings stunk very bad water damage everywhere vagrants in the lobby every exterior door is broken breakfast was a joke Waterpark mostly broken should have went somewhere else

Everything could have been better

Helpful?
C
Carolyn M.usUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0
Helpful?
M
MariecaCA
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Dirty, run down"

3.0

Property is very old and run down. No up grades and has monthly tenants

Old run down, ice machines don’t work

Helpful?
P
PhilipusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"This was not the nicest place to stay, but we only were using the room for a short time."

5.0

Checking in and out was good. Location was okay.

The curtains in our room were off the hooks at the top and did not close all the way. The air conditioner made too much noise. The bathroom light did not come on right away. The light switch by the entry door did not turn a light on. It included breakfast which was very disappointing, granola bars, small donuts and cereal.

Helpful?