Holiday Inn Hotel & Suites Beaumont Plaza (I-10 & Walden) by IHG

As we approached the front of the building, there was trash on the property, blown all over. There was a piece of rod iron sticking out the concrete at the main entrance. Almost ran over it. Girl at the front desk had very long nasty fake nails. And she had a very bad attitude. The bed was comfortable, absolutely loved the pillows. The ice machine quit on 7, we had to go to another floor for ice. The breakfast buffet foods were cold. When I went out to get some food, there was a group of guys that were yelling at women as they came out the doors, and it was very unsettling. Staff was told and nothing was done. Ran into 2 other women that went thru this too. The eggs were cold, the grits were like water, too runny, the sausage was burnt and bacon to a crisp. Not worth $15.00 for the breakfast buffet.

Room was fine. Stains on the chairs and air conditioning didn’t work very well. Hot tub was closed down.

Our hotel stay was not bad but no ice machines were available. The AC did take a little bit to cool down the room and there was no Wi-Fi.

Everything is great !

terrible condition, very dirty, awful hotel for the price.

Our room was fine except coffee was not refilled 2nd day

This hotel is beautiful and contemporary. Unfortunately, checking in was a nightmare because both employees were trainees and had to correct a mistake that was made by someone else who answered the phone when we called. Fortunately the young lady who corrected the mistake kept calm and followed through even though it took about 30minutes. Once in our room, we discovered trash in the trash can, the telephone didn't work, the shower curtain was torn and the worst was that the bathroom door wouldn't close. The breakfast was good, but don't think we'll go back.

Always clean and quiet with an amazing restaurant right across the street

Location, staff helpful, breakfast convenient, comfy beds, everything was excellent. I only stay here when overnighting in Beaumont

The property itself was absolutely beautiful, but had I known there was a soccer tournament being held, and that particular property was hosting it I would have canceled my reservation and possibly my entire trip. There were too many children and I paid entirely too much to not be able to sleep because their parents could not keep them quiet or out of the hallways at ungodly hours of the night. I will probably never go back to this hotel.