Extended Stay America Suites Houston Med Ctr Braeswood Bl

The room had roaches! As in more than one!! And when I told the front desk attendant they seemed unphased, almost as if they were used to it. All they said was that a note would be made to let their manager know. That was it.

Property is close to the metro, that's a plus. Their "breakfast" consisted of coffee, muffins, oatmeal and nutrigrain bars. My door (214) looked like it had been kicked in at some point. The door was difficult to shut and I didn't feel safe. I was only there a few hours between flights so not a big deal for me but someone staying longer may have issues. Beds are comfy, clean as they can get it I suppose, it is very outdated. Tiles in tub were pushed in, cracks in ceiling and walls... Needs work for sure

Unprofessional stuff ( one person is saying one thing and the other one is saying totally opposite thing). Some stuff is rude. Weed smell on the first floor at night. Dirty carpet in the hallways. Old and/or dirty floors in the room.

Pay extra money stay somewhere else period. Room was dirty toilet didn’t work door locks broke in room and entry to building card wouldn’t work, curtains full of holes no darkness at night, trash all around property. Tv broke I would sleep in car before staying there again,, only good thing was it was convenient to hospital reason we picked it but pay extra stay somewhere else. Room had a bad smell like pets hard to deal with.

Run down, torn window screens, stained pull out mattress, missing light fixtures, room reeked of dirty diaper. Filthy property.

The room had a terrible smell! Your ad said breakfast was included. The breakfast (?) was coffee, a packaged muffin, and instant oatmeal. I will not trust your "breakfast included" ever again.

Hotel room needs renovation in general. Very old blankets, even though they were clean.

It was real convenient being so close to MD Anderson Hospital! Shower didn’t work and some kid pulled the fire alarm

This place is 2 steps below a dump! An absolute horrible and filthy. Only reason we stayed there because of the hospital location. My wife couldn’t walk and it’s close to hospital. Stay at your risk. I’m never coming back. I would rather pay more than to stay at this place. The staff is equally horrible and unfriendly. Disgusting people with disgusting place. No surprise.

This hotel was older and not kept up. The queen bed was really more like a full size bed. I saw roaches in the hall. The breakfast was a joke. We had to beg for towels. We will not stay there ever again.