Quality Inn Richmond North

We had two rooms. They were so dirty…. We stayed in non smoking & it smelled so bad like smoke so we went & bought some air fresheners. They didn’t help at all. There were holes in the sheets. There was mold in the shower & on the shower curtain. There was hair in the sinks & showers & stains on the towels. The smoke detector had been removed (which is illegal). There were dogs in the rooms next to us & we heard barking late at night in both sides of our rooms. We were not aware that the hotel was under construction & I think that should have been brought to our attention when reserving. We didn’t have anywhere else to stay so we checked out as early as we could the next morning.

The place was under renovation when we visited the hotel. The place was very dusty and there were even construction materials outside the room. I cancelled my booking and asked for a refund but up until this time the refund is not yet sent and the problem is not yet resolved.

Very quiet, nice room, staff was welcoming

Closet

Musty smell, no air circulation at all, terrible cigarret smell. No sheets replacement

Nothing

It was filthy and smelled like weed

I was devastated the first room they put us in had cockroaches running around the entire room. They were doing construction on the bottom half of the second part of hotel,and still renting the rooms above . I insisted to look in another area of the hotel they had offered, thst room was cleaner. When we went to get breakfast the next morning the ceiling was leaking around the food area. We left and ate elsewhere. I would not recommend this hotel in Richmond at all!!

I had bugs in my room

I didn't like anything

Everything. They were fixing the rooms around us, so there were sheets on the hallway floors cardboard boxes by the stairs. The room smelled, found a live cockroach in the bathroom. The place could have been cleaner,