Magnolia Hotel Downtown Dallas

Well located

The staff, location

We where put in a room that should have been closed off to any customers for at least a week, as the tiles as you walked into the bathroom on the floor were all loose, I caught my foot on them as they all came up, could have been a lot worse if I had walked in in the dark, and probably cut my feet or fallen even,we told the desk clerk, she said it was unacceptable, and sent maintenance person to set the tiles down, that would have been fine for the hotel to get their floor sorted, but when we went back into the room later on in the day, I walked on them, and obviously they moved because they need days to dry, and they hadn't even cleaned the floor after, so there was grouting all over the floor, which I cleaned up, just wrong, we should never have been put in that room, unacceptable, we were given the managers email from the desk clerk so we contacted the manager, Sophie was her name, and we sent pictures too the clerk told us to, we haven't received any feedback, acknowledge, nothing, she should have acknowledged our email at least, we shouldn't have paid all that money, for a motel 6 bathroom

Location

A little bit old and glum

Liked the rooms location and size.

You had to ask for fresh towels. There were 3 of us and for the 4 days we stayed towels were not picked up or changed. Also the fact there was no resturant restroom fercilities down stairs.

Location great. Lovely historical building. Very clean, although the rooms are dated. Liked I received a list of restaurant recommendations which I used.

Room dates but very clean. The reason for my rating of 7 was I had a cold shower. No warm / hot water for my shower. I let it run for a good while but still cold.