Peninsula Boutique Hotel Port Douglas - Adults Only Haven

Pros: Excellent location, right on the beach. Friendly helpful staff. Our room was clean. Comfy bed, we slept well, chilled out and enjoyed the breakfasts. Free use of washing machines and tumble dryers. Cons: This is not a luxury hotel and if your are expecting 5 star opulence and service, it's not for you. The place is a bit shabby, the public areas could be cleaner, a soggy wet corridor carpet due to leaking ice machine, a lot of mouldy tile grout in the pool and no reception staff after 6pm. Loved Port Douglas and would go there again. Would we stay at the Peninsula? Probably not.

Great location facing beach.

Limited and stingy breakfast....

Beautiful quiet relaxing stay.

Nil

Location, great rooms and outside space, excellent breakfast

Reception shut very early

The hotel has a great location on the beach and close to shops and restaurants. Breakfast is included and served in a nice cosy little restaurant facing the ocean.

It didn’t quite deliver the boutique experience we expected. The interiors felt dated, you see a lot of rust on various surfaces, paint wearing off at places and housekeeping was inconsistent, with very limited attention to detail. These factors made the experience feel more ordinary than boutique.

My wife and I stayed here for 3 nights in February and thoroughly enjoyed our stay. Location right next to beach was excellent and within an easy walk into town with plenty of restaurants and bars nearby. Staff were very helpful and friendly. We stayed on a B&B basis and our room was very comfortable and breakfasts were superb.

I booked an executive room in the hotel. Other friends were joining us from other parts of the country and also booked here to join us for a significant birthday event. It was important the we had a larger room. I booked several months previously and had reason to call about other arrangements and was assured the room I booked was the larger room. When we arrived today we discovered that we were not in fact in a larger room and I was told that we had been upgraded because there was a problem with the air-conditioning in the room I booked. I told the manger that this in fact was not an upgrade and that I should have been given notice if there was a problem to enable me to make alternative plans. She kept telling me that this was an upgrade as if I should be grateful. I would not recommend this hotel. It is showing signs of aging, tired and if this is one of the larger room, a standard room must be pokey. I have not been offered any compensation for the inconvenience dispite my very clear protests about this change to my booking. Poor customer service.