Quality Inn Post Falls - Coeur d'Alene

Just a passing thru night. Needed inexpensive night. In that aspect it fit but the price did not reflect comforts that should be standard. But for $140; the room’s sink & shower were clogged. The towel rack was loose. The sink was cracked. The toilet seat was loose The 2nd shower head broken off dangling. The mattress was well used with indents. Attention to maintenance is needed.

Close to freeway, and fast food

No coffee made second day.

No elevator, and the only luggage cart was unusable due to a broken wheel. The staff accommodated us by placing us on the first floor at the end, after an hour's wait, since the room was not yet cleaned by 4:00 pm in a hotel offering a 3:00 pm check-in. So it was still a long way to carry the luggage, but it was doable. Also, the single ice machine did not work, so I had to take a trip to a local gas station to purchase a bag.

Hi ya. Stipped for nite and stayed here. The front desk helper, Assylay was very nice and her job looked like it consisted of just the front desk. U have ring a bell for service and i rang 2x with her coming in diff directions, cleaning.rooms and doing other work than just the front desk. When we checked out in am she was there again!! Seems to b a very dedicated employee!! Ty. 😀

There were no parking spaces available. I was driving a truck with an enclosed trailer. The young lady at the front desk could speak almost no English. She called her manager and he suggested that I park in the empty lot next door or on a s driveway down that feet, or just block other cars in and deal with it in the morning. Post Falls is not an area you any to park off site. I just asked him to cancel the reservation and he refused. I have video of the full lot and refuse to pay anything traded that reservation after dealing with the manager. Horrible customer service.

I dis not like the front desk workers at all they didn't help me the rooms had went up i couldn't take a room off and I had called 3 times prior to showing up!!

Sheets were dirty

Nice front counter staff. Clean rooms. Noisy door. Pretty good breakfast. The biscuits and gravy were pretty yummy

The property was very clean except the coffee and juice machine. The staff did their job but wasn't very friendly regarding to simple things as much as to replying when we said hello or good morning. However, I would stay there again.

liked that it was clean. Needs to be remodeled, very old. Chair had been chewed up by dog, needs to be replaced. ice machine not working