Holiday Inn Express Hotel & Suites Madison by IHG

The property was located near gas, food, grocery/shopping, and right near downtown Madison. The beds were probably the most comfortable I’ve had in a hotel, pillows weren’t ideal but that’s the norm for hotels so I’m not knocking them for my personal preference. Shower was spacious and provided toiletries were good quality. The front desk was wonderful, coffee was stocked in the lobby… really had no issues in my stay and had a great time. I have OCD so it is very hard for me to fully relax in a hotel and this is one of the only I felt I was able to take a deep breath in… very clean!

A big selling point for choosing this location was the pool, and since the room rates are rather high I think the pool could constitute some updates. The pool itself was wonderful and clean but the deck was dirty with food crumbs everywhere which sucks when walking barefoot. There is also a very strong egg & chlorine odor and the pool gets extremely humid, more ventilation would be nice. Overall… GREAT!!!!

We were pleased , but only was one night, We did enjoy the breakfast bar, it was one of the best we have seen at hotels we have stayed. We didn't use the gym equipment or the pool. Traveled on from there.

Convient easy to get to things

The bed was comfortable

The room wasn’t very clean. The carpet was sticky and there was gunk in the corner of the shower. The walls in our room had paint peeling and mud patches where someone started to fix it but didn’t finish. The pool is very dated and the ceiling in the pool was peeling and had pieces hanging down. At breakfast they did not have enough food and several guest were upset. They also had towels laid in the lobby window to collect water.

Nice place. Friendly staff

Location, friendly staff

Seemed drab and dirty…. Pool facilities were disgusting and mushrooms were growing on the window sills. Rooms seemed like they could use a good carpet cleaning and Lysol bath.

Great location and service