Amherst Inn & Suites

We booked a room for 4 people, but only 2 sets of towels are provided, there is no facial tissue in the facial tissue box, only an empty box, no one refill it, it was empty when we came, we stayed for 2 nights, but still no one refill it. They only provided soap and shampoo, but no conditioner. The shower still hot even you turned to the cold side, while the air-conditioner still cold even you turned to 72 degF. No one refill shampoo or facial tissue on next day. There is no freezer compartment in the fridge. No breakfast provided.

It was an ok stay

staff was friendly

there was people banging on doors, fights in the parking lot, and we witnessed 2 guys (guest) kick in a bumper of a truck in the parking lot

Room size, nice staff. It was clean.

The room did smell slightly of old smoke. I understand that it is really hard to get the smell out when someone smokes. It is a non smoking hotel.

Wifi did not work. Room smelled of cigarettes. Not confident on the cleanliness of the room. Bathroom appeared clean. Would not stay here again.

absolutely nothing

everything