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7 / 10 Guest Rating

Holiday Inn Express Hotel & Suites North Conway, an IHG Hotel

1732 White Mountain Highway, North Conway, us

Holiday Inn Express Hotel & Suites North Conway, an IHG Hotel - main view

About the Property

Scenic White Mountains Location
Located in the picturesque White Mountains of New Hampshire, the Holiday Inn Express Hotel & Suites North Conway offers a serene retreat for guests seeking comfort and relaxation amidst nature.

Modern Amenities and Features
Enjoy spacious rooms with free Wi-Fi, cable TV, and a refrigerator. Take a dip in the indoor pool, unwind in the hot tub, or make use of the 24/7 business center and game room.

Delicious Breakfast and Nearby Attractions
Start your day with a complimentary breakfast featuring a variety of options. Explore nearby attractions like Mount Washington Valley Children’s Museum and Black Mountain Ski Resort for a memorable stay.

Book your stay now at the Holiday Inn Express Hotel & Suites North Conway for a perfect blend of comfort and convenience.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good474 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

R
Raymond
Verified booking
Standard Room
Stayed in Aug 22, 2025

"Good"

2.0

Could not check in, Hotel was on fire! Had to find another hotel.

Helpful?
L
lisajeep07
Verified booking
Couples
Standard Room
Stayed in Aug 20, 2025

"Don't expect help from customer service for their incompetance"

2.0

Worst run business I ever experienced. Building was filthy. Broken snack and ice machines. Listed as handicap assessable. Pool access ramp was locked and they would do nothing about it after complaining. We both have mobility problems . Made any enjoyment very difficult. Regardless of this bad experience I tried booking again this September to see family again. We booked two nights hoping to at least enjoy that and maybe do a little swimming. I had confirmation number anticipating a little relaxation. Today I was sent an email saying my reservation was cancelled. No reason why. I tried to call the front desk as told to do. No answers on multiple calls. I called Holliday Inn reservation desk with very little help. They told me to call front desk. They eventually informed me that the hotel was closed until further notice. All they would do was book us 40 miles away at member's discount. That was not an acceptable resolution. Inconvenient for my intended stay. Also I am a member so I can get member's rate myself. Disrupting my plans 20 days before with no acceptable compensation is not good customer service. If the treat long time members that way I feel sorry that is not a member. I can also guarantee that NOBODY from the company will reach out to me. There is so customer service with this company. I will continue to try get some kind of resolution from the company and will go as high up as I can. Holiday Inn Thanks for nothing. Dave Ranelli Nashua NH

Helpful?
N
Nicole
Verified booking
family
Standard Room
Stayed in Aug 10, 2025

"Good"

2.0

This hotel was so disgusting that our family made the decision to leave our stay after one day even though we knew we would be losing money for the days we had already paid for. The room smelt like wet dogs, the bedding was filthy, the hallways were litered with trash. The shower was so bad we refused to shower while here. And, the pool area looked almost abandoned with no cleaning of the pool or patio area. I would not recommend anyone staying here.

Helpful?
M
MarthausUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 10, 2025

"Excellent"

8.0
Helpful?
I
InnausUS
Verified booking
extended_group
Standard Room
Stayed in Aug 10, 2025

"Will not recommend"

4.0

Location

Old and smelly

Helpful?
V
VenkatesanusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 9, 2025

"It was a very worst stay in my life in the Holiday Inn"

1.0

Bathroom is not cleaned and exhaust fan not working and shower curtain where smelly.

Air conditioning is not working,

Helpful?
L
LorionusUS
Verified booking
solo_traveller
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

9.0
Helpful?
C
CRISTINA
Verified booking
family
Standard Room
Stayed in Aug 8, 2025

"Excellent"

8.0

Friendly and helpful staff. The room was clean but outdated and the bathroom smelled like humidity (shower curtain).

Helpful?
P
Priyanka
Verified booking
Standard Room
Stayed in Aug 6, 2025

"Exceptional"

10.0

Great stay

Helpful?
D
DarleneusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 6, 2025

"Good"

4.0

The location was good.

The room was dated, the ac was falling apart and couldn't regulate the ac because the know was broke. No waste paper basket in the bathroom. The rug in the room was stained and dirty.

Helpful?