Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
9.4 / 10 Guest Rating

Hotel de la Cité Carcassonne - MGallery Collection

Place Auguste Pierre Pont, Carcassonne, Aude, 11000, Carcassonne, FR

Hotel de la Cité Carcassonne - MGallery Collection - main view

About the Property

Experience the charm and luxury of the Hotel de la Cite Carcassonne - MGallery Collection, nestled in the heart of the Historic Fortified City.

Spa & Relaxation
Unwind at our full-service spa, where indulgent massages and rejuvenating facials await. After a day of exploration, enjoy the steam room or take a refreshing dip in our seasonal outdoor pool.

Gastronomic Delights
Savor exquisite French cuisine at La Barbacane 1 étoile, or enjoy 24-hour room service for a cozy in-room dining experience. Don’t miss out on our vibrant bar/lounge for a relaxing drink by the poolside.

Comfort & Convenience
Stay connected with complimentary Wi-Fi and unwind in individually decorated rooms featuring premium bedding and flat-screen televisions. With convenient business services and a welcoming concierge, your needs are always met.

Book your unforgettable stay today and immerse yourself in the elegance of Carcassonne!

Facilities & Amenities

Meeting rooms
Full-service spa
Boat tours nearby
Electric car charging station
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, 1 Double Bed, Terrace - Photo 1
Suite, 1 Double Bed, Terrace - Photo 2
Suite, 1 Double Bed, Terrace - Photo 3
Suite, 1 Double Bed, Terrace - Photo 4
Suite, 1 Double Bed, Terrace - Photo 5
Suite, 1 Double Bed, Terrace - Photo 6
Suite, 1 Double Bed, Terrace - Photo 7
Suite, 1 Double Bed, Terrace - Photo 8
Suite, 1 Double Bed, Terrace - Photo 9
Suite, 1 Double Bed, Terrace - Photo 10
Suite, 1 Double Bed, Terrace - Photo 11
Suite, 1 Double Bed, Terrace - Photo 12
Suite, 1 Double Bed, Terrace - Photo 13
1/13

Suite, 1 Double Bed, Terrace

1 Double BedIndividually decorated roomInternet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Terrace Suite-One Double Bed And One Single Sofa Bed

Non-refundable
Room Only
20% OFF$1,726.02

$1,380.82

Includes taxes & fees

Terrace Suite-One Double Bed And One Single Sofa Bed

Non-refundable
Breakfast Included
20% OFF$1,812.86

$1,450.29

Includes taxes & fees
Junior Suite, 1 King Bed with Sofa bed - Photo 1
Junior Suite, 1 King Bed with Sofa bed - Photo 2
Junior Suite, 1 King Bed with Sofa bed - Photo 3
Junior Suite, 1 King Bed with Sofa bed - Photo 4
Junior Suite, 1 King Bed with Sofa bed - Photo 5
Junior Suite, 1 King Bed with Sofa bed - Photo 6
Junior Suite, 1 King Bed with Sofa bed - Photo 7
Junior Suite, 1 King Bed with Sofa bed - Photo 8
Junior Suite, 1 King Bed with Sofa bed - Photo 9
1/9

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa BedIndividually decorated roomInternet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Junior Suite-A King-Size Bed, A Single Sofa Bed

Non-refundable
Room Only
20% OFF$1,323.93

$1,059.14

Includes taxes & fees

Junior Suite-A King-Size Bed, A Single Sofa Bed

Non-refundable
Breakfast Included
20% OFF$1,412.74

$1,130.19

Includes taxes & fees
Family Room, Multiple Beds - Photo 1
Family Room, Multiple Beds - Photo 2
Family Room, Multiple Beds - Photo 3
Family Room, Multiple Beds - Photo 4
Family Room, Multiple Beds - Photo 5
Family Room, Multiple Beds - Photo 6
Family Room, Multiple Beds - Photo 7
Family Room, Multiple Beds - Photo 8
Family Room, Multiple Beds - Photo 9
Family Room, Multiple Beds - Photo 10
Family Room, Multiple Beds - Photo 11
1/11

Family Room, Multiple Beds

1 Double Bed and 2 Twin BedsIndividually decorated roomInternet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 Double bed (131-150 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Family Room With One Double Bed And Two Single Beds

Non-refundable
Room Only
20% OFF$1,007.65

$806.12

Includes taxes & fees

Family Room With One Double Bed And Two Single Beds

Non-refundable
Breakfast Included
20% OFF$1,096.48

$877.18

Includes taxes & fees

Guest Reviews

9.4
Exceptional133 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the friendly staff.

Categories

Cleanliness8.4
Service10.0
Location10.0
Room Quality9.4
Amenities8.9
Value for Money8.9
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

T
Tim
Verified booking
partner
Standard Room
Stayed in Jul 11, 2024

"Exceptional"

10.0

The gardens and surroundings were fantastic. Had a great short 4 day break. Would recommend it.

Helpful?
L
Lorraine
Verified booking
Standard Room
Stayed in Jul 11, 2024

"Stunning hotel "

10.0

Our stay here was amazing. We made a big mistake and only stayed one night. I cannot wait to go back!

Helpful?
M
Michael
Verified booking
family
Standard Room
Stayed in Jul 6, 2024

"Exceptional"

10.0

We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...

Helpful?
C
Claude
Verified booking
partner
Standard Room
Stayed in Jul 4, 2024

"Exceptional"

10.0

We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.

Helpful?
L
Laura
Verified booking
Standard Room
Stayed in Jun 28, 2024

"Exceptional"

10.0

Probably the best hotel i’ve ever stayed in (and i’ve stayed in a lot). My upgrade was to the most amazing suite with a terrace the size of a tennis court overlooking the city walls. The attention by staff was next level. The food, drinks, gardens, pool, all superb. I don’t think i’ve ever been so enchanted by a place. Cannot recommend this place enough, it’s like stepping into another enchanted world.

Helpful?
M
Markus
Verified booking
Standard Room
Stayed in Jun 25, 2024

"Exceptional"

10.0

Wonderful experience. We really enjoyed our time.

Helpful?
J
Joleen
Verified booking
partner
Standard Room
Stayed in Jun 24, 2024

"Exceptional"

10.0

We came for our honeymoon. It was a fairy tale. We will never forget and we plan to return.

Helpful?
M
Marie
Verified booking
Standard Room
Stayed in Jun 19, 2024

"Perfect!"

10.0

This is such a beautiful hotel right in the Cité, meaning within the remparts. It feels so luxurious. The pool is gorgeous. We only stayed one night, but enjoyed every minute of it.

Helpful?
R
R
Verified booking
partner
Standard Room
Stayed in Jun 5, 2024

"Exceptional"

10.0

This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.

Helpful?
A
art
Verified booking
Standard Room
Stayed in Jun 4, 2024

"Magical place to stay "

10.0

The staff was very helpful and friendly. We had a little trouble finding the parking spot for the car run by the hotel. The hotel is fantastic and William, Sophie and the driver from the parking area to the hotel we’re all just wonderful. We loved the pool also. We’d love to come again.

Helpful?
Previous
Next
67
8
910