Quality Inn Huntersville near Lake Norman

Didn't stay! When we arrived I was told the room I requested was unavailable. At booking I called the hotel and requested a ground floor room with a king bed. I was told that wasn't a problem. At check in it became a problem because the person who cleans that room was off .

Had to go back 4 times because my key didn’t work before they changed my room. No offer to help. Place was run down. Desk chair was all worn out. One of the lights connected to the switch didn’t work & there was absolutely no soundproofing whatsoever.

It was suitable for what we needed, an overnight stay while traveling. Breakfast was the most disappointing part. Stale breads, very salty eggs, few drink options (coffee and juice from a half gallon carton). We towed a trailer and there was sufficient open parking to stay within the lot. The other option offered was street parking. Quiet street, but not what we would have wanted. Not likely to revisit this location, in spite of the reasonable price.

The phone in the room was a facade , no phone wire, literally was there as a prop in room #310. Outside at back of the. Log the parking lot had a large group of kids drinking, sitting on their car hoods, yelling . This went on for hours from 8:30 pm until Midnight. Since I did not have a working phone I got dressed (4) different and went to the lobby to complain. . I ended up calling the police about the group out back of the bldg. it was by then approx 11:46’pm.

Walking distance to supermarket, shopping area and various food places. Mexican food, Chinese food, fast food, etc. Most important is it is located near my workplace.

The bed is not comfortable, too soft. The room is dirty and difficult to get the staff to clean the room. Also, too dark for work. Do not have a washing machine and dryer for guests to use. Breakfast is complimentary, so cannot complain, just bread, cereal, oatmeal, waffle, egg and sausage.

This hotel is absolutely terrible and if i had the option to give a 0 i would. The room i was given was filfthy and

Got woken up by a fire alarm with no explanation

Easy check in and checkout. Very friendly staff and very accommodating

Upon arrival the person at the front desk told me he was going to charge me an extra $50.00 for incidentals. I told him I was only there to sleep and would not be using incidentals. When I went to my room I looked in the refrigerator to see if there were items "incidentals" he was referring to and it was empty. I asked if the coffee in the room was free and he said yes (there was no creamers, sugars or spoons even if I wanted a cup. When I questioned him again what incidentals he is referring to, he said, if I damaged the room. That's crazy, I'm a 69-year-old woman who would never do something like that. I was there for three nights. Not once did house keeper come to pick up used towels and provide new ones. I had to go back down to the front desk to get them. The front desk person said he would send someone but that never happened. In the dining area the machine that provides water was broken. When asked they told me that they had ice only. The pillows smelled like greasy hair. My last night I saw small pebbles in my bed sheets. I realized I had walked around the room and from the dirty floor I was putting dirt in my sheets. What happened to the days when you can go to a hotel and have a clean room!

There was a man in the back parking lot both nights sitting in his car getting high from drugs.