Quality Inn Huntersville near Lake Norman

Location

Cleanliness not that great

Convenient location. Room was comfortable and clean with all the standard facilities. Area felt safe/secure. Service could be improved. Breakfast was hugely disappointing. The juice/water machine was out of order, replaced by a jug of juice that needed to be filled up by staff. This limited the options for grabbing a drink in the morning. It also wasn't clear how you were supposed to fill kettle for items such as instant porridge with the drinks machine being out of order. Guests are only permitted to take one refrigerated item for breakfast i.e. a yoghurt however during our stay many were past their use by date (3-4 days over) indicating that staff have not checked the items prior to breakfast being 'opened'. Staff at front desk in morning were slow to respond and not very helpful in answering basic questions. I expected more from a Quality Inn. Having said that, the location is good and there is an nice Mexican restaurant opposite.

Cheap place to stay for a night. Beds are good.

Too many things wrong

Location

No towels, only 2 wash clothes when I got into the room. I had to call the front desk to have the guy bring towels up. Ice machine was not working. Breakfast food was not kept filled and the juice machine was broken.

Not clean , the service is pour

front desk very helpful with a horrible booking.com experience

Looked & felt dirty, old wet towel in bathroom. Only one wash cloth. Shower & toilet area dirty. Staff was able to get us a ground floor, outside door, we brought our bikes off the car in over night

No key because they didn’t work I was asked to leave room door open if I left my room it was Horrible and it smell septic tank busted bad experience.