The Bidwell Marriott Portland

I arrive late and the people work at the front desk were incredibly nice and processed my check in very quickly. That is the nicest thing I can say about this hotel. The vent in the bathroom did not work. And 2 of the hand towels had yellowish tints/stains. The refrigerator did have a temperature setting and did not act as a fridge so much as a freezer and completely froze everything I had (a couple snacks and bottle water). Now, I love a soft mattress. But when I laid on the one in the room, I felt like I was sinking into it like a cartoon character being swallowed up by a mattress. Needless to say, they may want to replace their mattresses. The desk chair was broken, and there were mystery stains on the accent chair and the fabric bench in the room (see photos)

This is one of my favorite hotels; the location is perfect for getting around easy. The hotel staff were the most helpful and accommodating than anywhere I’ve ever stayed. Hotel is quiet with rooms that are extremely comfortable with everything you need. The restaurant is also phenomenal for food and drinks with great service. Can’t say enough!

We had a wonderful stay at the Bidwell. The location was perfect for touring Portland. The rooms are comfortable and the staff is fantastic. Have questions? Derek will help you. Josh is great to greet you and valet your car. Highly recommend choosing the Bidwell!

Had a wonderful stay at this very cool hotel, which has excellent amenities and is very central to many great restaurants and places to visit in Portland. I have to give a special shout out to Josh S at the valet. He always had a smile and THE MOST amazing (and infectious) energy every morning! Will definitely be returning.

The Bidwell is a nice Marriott boutique hotel near Pioneer Square. It’s about a mile and a half from the Amtrak station, but you will probably want to take a cab to the hotel. Josh, the valet, is one of the best parts of the hotel. Very friendly and knowledgeable. Room is modern, nice size, lots of towels, bathrobes, comfortable beds and the floor is “wood” with a rug under the bed. The desk chair was awful—not sure if it was broken or just made that way. The front desk people were not knowledgeable to the point of being annoying. (They couldn’t even give me a printed bill when I left because “the system will send it to you tonight”). Watch out for all the add-on fees—wish they would just roll them into the overall price. There is a “destination fee” per night (for what destination, I do not know) and the restaurant (which was better than average and with good drinks and waitstaff), had a 5% add on fee. I don’t know if that’s the hotel or Portland in general. (Every place we went to in Portland seemed want more than the stated price). I would stay here again, but I would probably insist on dealing with a manager. If you eat in the restaurant, ask for Chris—he knows the city and was an excellent source for city information and how to get there. Metro is extremely accessible, but the staff on the train, who were kind, were not knowledgeable. Chris had the most accurate information.

Derek front desk was able to turn our experience in Portland around. Upgraded us and gave us a recommendation to what to do in Portland. It was fabulous!

Friendliness of staff

We felt so welcomed upon arriving right before midnight. Josh S was the valet that greeted us like we were old friends. Every team member from the time that we arrived till the moment that we left, were warm and personable. The room was nicely appointed and comfortable. The location was perfect for us, easily walkable to eateries and shops. We felt safe in the area during the day and evening. Looking forward to our next visit!