Courtyard Harrisonburg

The first room we were given, the TV did not work, the second room we were given was fine, we unpacked and went to dinner, came back to find out the room across the hall had 2 barking dogs. We were told we could move but they couldn’t make the others move. We had to pack up and move to the 3rd room. Asked to see a manager and asked again when we checked out, I thought we deserved a credit, no manager there. Was told the manager would call, and as of this time no call ☹️

They let me check out late,that’s y 5 star

This is a convenient spot for me, but the bar and restaurant were not open. This most definitely should be information given at time of booking. I specifically chose this location for the convenience of not having to leave after a 14 hour drive and another long haul the next day. Will not return.

Hotel lobby hasn't been cleaned in a long time. Cobwebs on the lights, carpets were worn and dirty. Restaurant carpets had not been vacuumed. Overall unkempt.

Pool was closed for repairs. Bathroom fixtures were not up-to-date; hard to manage. Not enough handicapped parking spaces. Light over little couch didn't work. This place needs some care and attention.

The bathroom wasn’t cleaned properly - bed wasn’t comfortable and didn’t sleep well through out the night

Other than the staff being mildly responsive the hotel was horrible. Issues to include hanging wires which could strangle children, Roaches, Ads for adult establishments under the mattress, Missing fixtures in the bathroom and heavy scale on the shower head that was obviously months old, furniture that was no longer able to hold weight, inappropriate repairs including structural screws used to hold shower liner in place and open holes in the shower where fixtures used to be leading to a heavy mold smell in the room, the air conditioner filter had obviously not been cleaned in some time. All in all if I'm ever in this town again I'll be staying at a Hilton property instead.

The bed was so poorly made it looked like it had been slept in. The pillow cases were on inside out. The wait for breakfast was 50 minutes, plastic forks, no water. I’ve never written a negative review in my life but this hotel was a huge disappointment.

Friendly staff

Beds were hard

I’m a Marriott Lifetime Platinum member and have stayed at Marriott properties all over the world. There were no surprises here. Check in staff were pleasant and the room was clean and fresh with a comfortable bed and strong shower pressure. In short, everything you need for a night’s rest on the road. Harrisonburg has close to 15 hotel properties serving the I-81 corridor with 3 being Marriott hotels. This was the cheapest. My only disclaimer is the Bistro where they charge for coffee and breakfast. I knew that going in and I just crossed the street for Chick Fil A, Waffle House and other choices… Will stay here again.