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5.4 / 10 Guest Rating

Quality Inn and Suites

Springfield, Missouri, 65803, Springfield, US

Quality Inn and Suites - main view

About the Property

Recreational Amenities

Improve your fitness routine at the on-site fitness center and take a refreshing dip in the seasonal outdoor pool.

Convenient Features

Enjoy complimentary wireless internet access, a hair salon, and a picnic area for your leisure. Benefit from the on-the-go breakfast served daily and avail of business center services.

Centrally Located

Ideally situated in Springfield, our hotel is just a short drive away from Missouri State University and Mercy Hospital Springfield, making Quality Inn and Suites the perfect choice for your stay.

Book your stay at Quality Inn and Suites now for a convenient and enjoyable experience in Springfield!

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Picnic area

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from June to September. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.4
Good139 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

M
mukesh
Verified booking
Standard Room
Stayed in Jun 6, 2025

"Good"

2.0

Room was not avaliable

Helpful?
S
Shaylee
Verified booking
Standard Room
Stayed in Jun 6, 2025

"Good"

2.0

The 2 rooms i tried the doors opened without a room key.

Helpful?
A
Alexander
Verified booking
family
Standard Room
Stayed in Jun 5, 2025

"Good"

2.0

There was blood in the room, the bathroom looks like it was recently used or was never cleaned. The towels were used up and just hung on the clothe hanger. For some reason there were a lot of screws inside. One of the beds didn’t even have sheets. Completely unsafe inside the building. It seems as though people live in the building. The doors including the main entrance is missing the door locks. There are people smoking in the hallways. Feels like you’re walking down an abandoned building with some of the worst people living inside it.

Helpful?
N
North Star Ag Construction
Verified booking
Standard Room
Stayed in Jun 2, 2025

"Good"

4.0

Rooms were not clean...no linens... beds and rooms not clean... holes in bathroom shower... undergarments left in room under bed. One room door wouldn't lock. Not satisfied at all.

Helpful?
D
Debra
Verified booking
Standard Room
Stayed in Jun 2, 2025

"Good"

2.0

Nothing i liked!! Got there first room TV didnt work and i flpped the night switch heard a pop and all the lights didnt turn on any more; second room key wouldn't open door and bed was not made, third room bed didnt have bedspread/comforter on it and at 10:00 pm TV shut off along with the microwave, refrigerator and the coffee pot. Breakfast was a toaster, one waffle maker, and 12 cup coffee maker. I won't be EVER staying there again.

Helpful?
J
Janet
Verified booking
partner
Standard Room
Stayed in May 31, 2025

"Good"

2.0

Horrid experience. We arrived at 9 pm to check in with a paid i. Full reservation mad hours and hours before to be tald by a grumpy receptionist that they had no clean roooms available. They turned us a way. We were told by another hotel that this hotel is known for no clean rooms, no housekeepers. No hot water and soe.times no water at all...worst hotel expereince ever. Expedia should remove it from their listing...

Helpful?
M
morris
Verified booking
Standard Room
Stayed in May 30, 2025

"Horrible experience"

2.0

Booked for 2 nights and only stayed 1 because of event rained out. When I went to check in the room was not ready and I was told , about 10 minutes. Waited for a while, and decided to come back after going to event for the afternoon on Friday. Room still was not ready so they gave me a different room. Room had not been cleaned very well. At 10:30 decided to turn in and found out the sheets on the bed were dirty and had been slept on.

Helpful?
S
Shanna
Verified booking
Standard Room
Stayed in May 27, 2025

"Good"

4.0

1st room just wow I can’t even imagine what happened in that room. Bed was unmade and found something in the toilet. Got another room but that one had issues as well tv hardly worked, the tub handles leaked when taking a shower. Hopefully this new manager does something for other customers

Helpful?
L
Laura
Verified booking
Standard Room
Stayed in May 27, 2025

"Good"

2.0

Gross

Helpful?
T
Terry
Verified booking
partner
Standard Room
Stayed in May 20, 2025

"Good"

2.0

Room wasn't ready so they refused to allow us to check in, but took our money from online booking. Seems a common theme with this hotel according to previous reviews

Helpful?