Extended Stay America Suites - Norco

The staff were very helpful with a questions we had.

The cleanliness of room. There seemed to be tick-like bugs probably from other animals that stayed there lingering. The free breakfast was a little disappointing, but okay. The price we paid for what we got didn't seem worth it.

It was really nice for not being a superhigh end hotel. I'll stay here again if I'm in the area. Bonus it was right next to Dutch Bros!!

The key machine was broken and they were waiting for the part to come in. It wasn't something that will be an issue every time you stay. It was a small inconvenience and it will not stop me from staying here again. I just felt bad for the staff who had to walk every guest to their room to let them in.

I enjoyed our stay. The bed was comfortable .

I was looking for glasses after brushing my teeth to rinse. I didn't see the plastic cups as they were behind the box of tissues. I discovered them the morning we were leaving. Please leave them where they are more visible.

Just wanted to give a shout out to Steve Elizabeth for always being there to help the parking lot and rooms are always clean and the staff always keeps up with the maintenance that is required

Nothing

Everything

I enjoyed my stay. The lady at the front desk Mirit is so helpful. The maintenance Steve is very kind and helpful. The manager is so accomedating. I recommend this hotel!