Extended Stay America Suites - Atlanta - Lithia Springs

Esta bien la verdad la habitación amplia

Todo esta bien todo me gustó

They don't make the people pick up the dog shit I have a dog and I would never leave hers i pick it up with a bag like most places you could not walk your dog anywhere it was everywhere even on the sidewalk going to the door very bad worst I have ever seen

Nothing

No customer service after 10 got locked out my room had to sleep outside because no one runs the desk after 10

The night attendant was very friendly, the beds were mostly comfortable

I was traveling with a disabled veteran and we were roomed on the third floor. The elevators had been down for about 3 weeks. Once we got onto the third floor there was a heavy smell of alcohol. In our room the smell was even worse. Smelled like someone left meat to rot in there on a hot day. We tried to air it out and left the window open while we were gone for the day, it did not help. We were told there were no other rooms available. There was mold on the ceilings, stains on the walls. The vinyl chair seats were peeling. This brand of hotel is known for having the ability to use a kitchen to cook if you want to. In the room there were no silverware, cups plates etc. no hair dryer or coffee maker present either like other locations. The “breakfast” consisted of packaged muffins (stale) and packets of oats. When asked about it the day time staff were very rude about pointing to the “breakfast” area and saying yeah we have breakfast. I planned to get in a workout however the gym was taken up my a mattress and a box for an air conditioning system. No cleaning staff were seen during our 2 night/3 day visit. In our room, the halls or around the property. Outside the property wasn’t much better with the parking lot being littered with trash and beer cans.

My sheets wasn’t clean

The bed sheets

We had the essentials (hot water for a shower, A/C, television with decent cable).

Early check-in was not an option (this is normal for most hotels today); the elevator didn’t work, we insisted to have rooms on the first floor; the room smelled like “wet carpet” and mold; the window was left opened and bugs were in the room; the bed was uncomfortable; dogs were barking and you can hear the neighbors conversations; children were running up and down the hallway throughout the night.

No elevator