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8.4 / 10 Guest Rating

TownePlace Suites by Marriott Indianapolis - Keystone

8468 Union Chapel Road, Indianapolis, us

TownePlace Suites by Marriott Indianapolis - Keystone - main view

About the Property

Convenient Location in Keystone Crossing District
TownePlace Suites by Marriott Indianapolis Keystone offers easy access to shopping, dining, and popular attractions including Lucas Oil Stadium and Butler University.

Comfort and Convenience at Your Fingertips
Enjoy complimentary hot breakfast, a fitness center, seasonal pool, and fully-equipped kitchens in every guest room.

Unbeatable Amenities and Services
With 24-hour front desk coverage, free parking, and WiFi, our all-suite hotel ensures a seamless and enjoyable stay.

Book your stay at TownePlace Suites by Marriott Indianapolis Keystone for a perfect blend of comfort and convenience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent198 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

A
AshokkumarusUS
Verified booking
group
Standard Room
Stayed in Oct 9, 2023

"Bad"

1.0
Helpful?
F
FahadpkPK
Verified booking
review category business travellers
Standard Room
Stayed in Oct 8, 2023

"Worth the price paid. Great kitchen to be your own chef!"

10.0

Great room great kitchen, super helpful staff.

Almost nothing. There was no weighing scale though

Helpful?
M
MichaelusUS
Verified booking
review category business travellers
Standard Room
Stayed in Oct 5, 2023

"Very good"

8.0
Helpful?
P
PatriciausUS
Verified booking
young couple
Standard Room
Stayed in Oct 2, 2023

"Never stay here again. Would not recommend. Are you sure it’s a Marriott property?"

3.0

Convenient location to shopping and expressway

The room was kind of clean. No washcloth provided. The curtain was torn, the sofa stained. The building smelled like it had been flooded.

Helpful?
C
carol
Verified booking
Standard Room
Stayed in Sep 28, 2023

"Disappointing "

4.0

Not so good. It's a older place, TV didn't work. lack of towels, wash clothes. Bathroom door was warped and wouldn't close. slow wfi - would have to pay for high speed, We were down for breakfast about 6:30 and they were either out of or low on the warm food. The bed was clean.

Helpful?
W
William
Verified booking
Standard Room
Stayed in Sep 25, 2023

"Nice room, just needs some sound proofing"

8.0

It was a fine hotel, the room was great, the people were friendly, the process was easy, my only complaint at all was that the walls let just a little too much noise through in my opinion. I’d stay here again though no problem

Helpful?
B
blondybluusUS
Verified booking
Solo travel
Standard Room
Stayed in Sep 24, 2023

"Worn and torn"

4.0

I stayed here because my event had a group rate and it was conveniently located. Free parking and breakfast was a bonus. Entering, the little lobby was nice and clean. Friendly staff. I headed to the elevator. The luggage trolleys block half the hallway. The elevator entrance is like being in a basement. No lights for the floor numbers. The room was neat but it still felt dirty. The layout is bad because you can't watch TV in bed. It will swivel but it's positioned to make it impossible to do so. The TV kept going black and even tho there were many channels listed it would say 'no signal' The clock on the nightstand and the stove were blinking so they must've had a power outage. If I were to really nitpick even the notepad by the bed only had 2 sheets of paper left and someone had gotten it wet with who knows what. The bed was lumpy and you could feel a spring pop when you moved. Stains on the foot rest and sofa. A hair in the shower, corroded spigot, shower curtain stained and had a hole. Pluses for the room: the a/c was great and the water pressure in the shower was wonderful. Free breakfast? You get what you pay for. It was just awful. One couple scanned it and decided to go out. The scrambled eggs were dry and flavorless. The decaf coffee also had no flavor. The bacon was cut into strips as thin as finger nails and dry. It crumbled in your mouth. I have a few photos but I'm having problems uploading them.

Helpful?
G
Gregory
Verified booking
family
Standard Room
Stayed in Sep 21, 2023

"Good"

2.0

This property is really dated. We were put in a handicapped room on the first floor, which I don't understand why. The bathroom and shower area were very dirty. Floors. This property was no up to Marriott standards. We were very disappointed!

Helpful?
J
Julie
Verified booking
Standard Room
Stayed in Sep 18, 2023

"Great "

10.0

Clean, comfortable and quiet. Only missing wash cloths and was told there were not any .

Helpful?
T
Thorsten
Verified booking
family
Standard Room
Stayed in Sep 8, 2023

"Good"

6.0

not really clean

Helpful?