Sheraton Niagara Falls

Room was clean, nice size. Had everything we needed inside

The mattress could have been a little more comfortable

Hotel, situated near to Niagara Falls, distance is not more than 10 minutes and surrounded by good restaurant

Rooms are very good, clean. Walkable to state park. Room service is good

The Sheraton brand continues to hit the mark when it comes to accessible rooms. My favorite Sheraton remains Los Angeles, and my least favorite was Washington, DC, but the Sheraton Niagara Falls comes much closer to the L.A. standard for accessibility. Room 427 was spacious, with excellent turning radius for my power wheelchair and plenty of strategically placed outlets for charging. The bed was plush and comfortable, and the room featured a large wall-mounted flat-screen TV, refrigerator, safe, and an ice machine conveniently located down the hall. The fourth floor was mostly peaceful during my stay. Three nights were quiet, while two were a bit noisy with people running through the hallways, likely due to graduation season. Most importantly, the bathroom earns a solid 9/10. The roll-in shower was well designed, with amenities mounted at wheelchair height and backup bottles available on the sink. This is one detail many hotels still get wrong, so kudos to Sheraton for getting it right. The lobby was chic, modern, and stylish, with multiple lounge-style seating areas that comfortably accommodated the steady flow of guests. The spacious layout was easy to navigate as a wheelchair user. Accessibility extended beyond the hotel room. The Starbucks, Rainforest Cafe, breweries, arcade, and the Reef Beach Club pool area were all accessible. The concierge team was friendly and knowledgeable, and the staff, especially manager Dani, were consistently helpful and available throughout my stay. Location is another major plus. The hotel sits directly across from the Seneca Resort & Casino, about five blocks from Niagara Falls and Niagara Falls State Park. The free Discover Niagara Shuttle stops right outside the hotel, making it easy to get around without a car. Bonus points: there's a 7-Eleven just three blocks away for affordable snacks, drinks, and late-night munchies. Overall, this was a very positive stay and one of the better accessible hotel experiences I've had. #ADADoneRight #TysAdventures26 #NiagaraFallsUSASheraton #Sheraton #MarriottBonvoy #Bonvoy

Loved the rainforest restaurant

3 out standing staff members ROMANA in breakfast room, ISATA on reception, who was being harassed by a man that was demanding to know why his breakfast was not included in his booking ,and were was the nearest coffee shop was ,when she was speaking to me he came back upto her right up close to read her name badge obviously he was goIng to complain, well if your that man reading this GET SOME MANNERS. And next time book the breakfast when making your booking it's really rather simple. 3rd member (JACK) concierge lovely mild mannered man he told me was really JOHN well so am I JOHN .

Breakfast was ok....not much vegetatian & vegan options

Restaurant should be 24/7

Very clean, Friendly staff and great location! I highly recommend staying at this location.