Flagship Inn & Suites

The best part was not staying there.

There was nothing to like. Absolutely horrible. Part of the property was burned out and boarded up. There was no office, just someone doing business out of their room. Didn't seem at all safe. My wife refused to stay there, and because there was no refund or cancellation, I lost $90. The motel is not as advertised. It looks nothing like the photos. Do not book this motel. Stay anywhere else, even in your car instead of this place.

The hotel is 11 minutes from Mystic

Bad smell, damaged microwave, refrigerator not cooling, stained and gassed towels

posted unsafe due to fire in one of the building office/dining area/some rooms not available/no breakfast included. Should be updated with hotel booking sites.false adversting

Nothing.

The motel should be charged with fraud. The pictures on the Hotels.com website are fraudulent. There was a fire 🔥 in the motel last month that caused major fire damage to the office and rooms. The front desk is being operated front a motel room. I saw 2 rooms and I left right away last night. I stayed at a much better hotel. The Flag Ship should be taken off the Hotels.com website. I want my money back.

The manager was nice and understanding.

Everything. I didn’t stay and called booking .com to report the place. It should be condemned.

Nothing

Everything it needs to be condemned lots of mold no tv 2 towels for three people the cost was to high for the room

Cockroaches everywhere crawling on the walls. The place was nasty they had to give me another room with two beds I will not book this place again. I am disappointed.