Freepoint Hotel Cambridge, Tapestry Collection by Hilton

Posizione comoda con parcheggio e vicino a stazione metropolitana. letto grande e comodo.

Colazione qualità scarsa per il prezzo richiesto. Personale della colazione svogliato, sedie e tavoli sporchi. posate, bicchieri, piatti usa e getta. Macchia di umidità sul soffitto in camera. condizionatore rumoroso. Getto acqua doccia basso, manopole rubinetti appiccicosi. qualità da 2 stelle con prezzo da 3/4 stelle. frigorifero non funzionante. divano macchiato.

Very small choice

Staff very unfriendly and no help with any of the many issues

Well updated, designed and maintained. Friendly, helpful staff

Thought breakfast was included in rate - the cost is $25

I would rate this hotel as a two-three star hotel. It is quite old. The lobby area has been renovated somewhat, so is presentable, but unfortunately the rooms and room levels are less desirable. Old and dirty carpet throughout with a musty smell. Dead cockroaches in the stairwell. Beds were ok but on the soft side. Our room did not even have a proper closet - it came with a makeshift clothing rack. On the plus side, the location is convenient to Cambridge, the staff were very nice, and everything in the room worked. Nice amenities in the bathroom. Nevertheless, overall less than I would have expected for a Hilton branded hotel. Should have stayed at a Marriott.

We had a very good stay at the Freepoint Hotel Cambridge, especially for the front desk team! Kayla was just wonderful always smiling and even keeping for us our favorite candy! Raven, Angel, David, with Kayla were very friendly and professional! They all did a great job and we are thankful for that! The hotel is well located, not in downtown Cambridge, but its quite and with some shopping and a Whole Foods and a Traders Joe very close by. There is a hotel restaurant which we tried only for breakfast. We needed decaf coffee and they dont serve it, but there is a Starbucks inside the hotel and they do serve decaf, so that was our breakfast place every day, service is good and their employees were kind and professional. Housekeeping did also a good job, you need to place the Service green card to have service every day. Isabel was very nice and friendly. The Freepoint needs a little update on some of the areas, and on the bathroom floors, but everything looks very clean. Don’t forget to try their afternoon cookies, just baked and still warm, they were delicious! Will stay again at the Freepoint Hotel Cambridge for sure!