Extended Stay America Suites - Newark - Christiana - Wilmington

Nothing

Everything

Not able to check in, slept in Car with kid, race weekend no availability

When i arrived i was told that i could not check in the hotel was full and there was no way to check me in. I slept in my car with my 10 year old.

The rooms were horrible. They weren't clean and we had to switch rooms twice because the toilet was broken and there were used towels all over the room. One of the staff members had prior knowledge, that the room wasn't not suitable for anyone to stay in. The second room wasn't any better, shelvws in the closet were broken, dirty stains and smudges on bathroom counter and tub. After a long hours traveling, this hotel was very underwhelming and Booking.com should be ashamed to have posted this hotel on their listing. This hotel was so bad that myself and my colleagues did not stay at the hotel. We left; I am demanding a full refund for the inconvenience.

The rooms were horrible. They weren't clean and we had to switch rooms twice because the toilet was broken and there were used towels all over the room. One of the staff members had prior knowledge, that the room wasn't not suitable for anyone to stay in. The second room wasn't any better, shelvws in the closet were broken, dirty stains and smudges on bathroom counter and tub. After a long hours traveling, this hotel was very underwhelming and Booking.com should be ashamed to have posted this hotel on their listing. This hotel was so bad that myself and my colleagues did not stay at the hotel. We left; I am demanding a full refund for the inconvenience

The bed was hard and there were holes various spots in the walls