Extended Stay America Suites Washington DC Germantown Town C

Bed was not made it looked slept in there was someone’s eyelashes stuck to the chair as if the room was not cleaned before making it available to book again water didn’t get hot and it was very noisy. Staff said they couldn’t do anything about the problems I brought up

I would love they have a better breakfast options even though if you have to pay! I was on a snow day and I would love not to go to other place to eat. I also was co fused about the room numbers and systems! You need an air traffic controller certification to find a room

The alarm sounded at the middle of the night and when we called the front desk by phone nobody was available, then when my wife went the office the receptionist didn’t know what to do. The issue was fixed until the fire department came. There is mold in the bathroom ceiling in room 165 and sheets in one bed were not clean. Sidewalks didn’t have salt during the snow storm and were slippery (ice).

Close to many favorite restaurants

Close by to many favorite restaurants

Nice hotel

Good service

Easy to find and check in was fast

have security that walked by the property during the night. I had a friend with me and when she left early in the morning, a man wrote down her license plate number because she turned her car on. We called the hotel, and he didn’t really do much.

There was a dripping pipe in the bathroom where the tub was. The light switches weren't working. No trash bin in the bathroom.