Extended Stay America Suites Washington DC Germantown Town C

The staff was very accomodating and nice. The facilities need some major updating and the complimentary breakfast is really more of a snack.

There wasn't a iron

Staff is great, but not happy they didn't offer any kitchen supplies and also the breakfast was horrible.

This was the worst hotel stay i ever had. The toilet in the room was removed. I couldnt go to bathroom. The shower was filty and had water that didnt drain sitting in it. I have pictures

I was not able to check in. They said my name could not be found. NEED REFUND!

Very nice

AVOID THIS HOTEL. The bathroom was covered with hair, their were stains on the sheets and the overall vibe of the hotel made us feel unsafe. We checked in at 11pm, they tried to clean it again, still dirty so we went down to the Best Western in Rockeville at midnight (highly recommend). Tried to get a refund through Expedia and they were worthless too, wasted $350 for 2 nights in a place that should be refurbished with a wrecking ball. If Expedia can not come through for the individual verus the big corporation why even use their service??? Never again.

Sheets and towels were clean and a/c and refrigerator worked. Floor was filthy. Tub was stained. Shower and towel rods were rusty. Beds were uncomfortable. Substantial road noise. Drapes were dirty and didnt close completely. Staff was unhelpful and unfriendly.

Do not stay here ! Dirty , old , run down , we booked for 3 ppl , my husband , and 17 year old Son and I - they said king bed with pull out couch - got into our room , it stunk from smoke which is supposed to be a non smoking room , was musty , dirty , no bedding at all for the sofa bed , I had to call down , the sofa bed the springs were popping through and no way could you sleep on it , the 3 of us full size adults had to sleep together in one bed ! I called the front desk asked if they could bring us another mattress to lay on top of the one we had on the sofa , no one showed up , they knew there was 3 ppl staying in the room and only 2 towels provided , asked for another , again no service and. Otho g or no one showed up . There were vagrants lingering around the hotel doing drugs , was quite scary! We were in town for a lacrosse tournament- I tried to find another hotel nearby to move to but everything was sold out - couldn’t wait to get home and shower to finally feel clean - even my 17 year old son said mom this place is gross and the bed feels dirty ! They also advertise a kitchen - but no cookware , utensils , dishes , soap - absolutely nothing ! One the the absolute worst places I have ever stayed in and we travel a lot ! This was a 0/10 !!!!!

Dirty