Extended Stay America Suites - San Francisco - San Carlos

It said on the website that the extended stay was for 6 people. This is why I booked it but it was a lie. It was only good for two people Sofa bed for broken. My daughter had to get a separate to stay and paid out of pocket.

I recently wrapped up an extended stay here, and I cannot say enough good things about the experience. While the accommodations themselves were great, the absolute best part of this property is the incredible staff. From day one, the entire team went above and beyond to provide excellent customer service. They are consistently friendly, professional, and genuinely attentive to guests' needs. Living anywhere long-term can feel a bit uprooting, but their warm hospitality and quick responsiveness truly made it feel like a home away from home. If you are looking for a place for an extended stay where you will actually be taken care of, I highly recommend booking here. A huge thank you to the management and front desk teams for making my stay so pleasant!

The accessible location closed to our conference arena

I missed the dinning hall

The accessible location near fox theatre in Redwood city for the conference

I wished there would be a dinning hall where i would host all our delegations for dinner or anything else .

My third time staying here found that it has gone downhill. They switched out carpeting for laminate flooring, but the floors were super sticky, and it was difficult to get someone to fix that. Even when they did send someone, and I tipped her in advance, the job was incomplete, such that when I walked around the room, I still ran into sticky places which then stuck to the bottoms of my shoes and got tracked around the room again. In addition, the toilet was faulty--you had to hold down the handle in order for it to complete the flush. The room seemed bare bones--no doors on the closet, no full length mirror, and you have to ask for everything if you want to use the kitchen. Grab and go breakfast is bare bones. For the money, I expect more than what this property offers. On the positive side, it's pet friendly, there were no bugs, and they've been available during power outages or other home emergencies. Still, I think I'd pay more and go somewhere else next time, if at all possible. Sorry.

Full kitchen, nice staff

Nothing

Nothing

Honestly I did not like this place at all , there was no shampoo, no coffee maker,, the shower very low Water Flow, the bed wasn't comfy, the breakfast nothing was like the website said and not worth the price

The rooms were clean and roomy. Lots of space

Booking.com didn't let us know we had to ask for a dish package.