Extended Stay America Suites - San Francisco - San Carlos

Site manager was helpful Laundry machines available

Bed was uncomfortable Outdated bedroom Poor breakfast. No eggs, milk, or bacon. Only packaged sweets. Low water pressure Tiny soap

No complaints. Everything is ok for the price.

late check in

I’ve never known anyone as mean as their staff, in particular, C*. (Her exact name is on other reviews, unsurprisingly, all one star) I booked a room for my wife on Agoda. As it’s my account, my name was the leading guest. However, when I help my wife, who is pregnant on week 32, to check in, C* refused because I didn’t bring my physical ID. Even my wife has her ID, the credit card we used for booking, my ID’s photo and copy. Even my wife, in late pregnancy, beg her sincerely. Even I made it clear that I won’t stay but my wife need to rest after a long day and just need a room we have paid for. She was cold like a machine saying: “You have to leave because you are together. “ Last time I checked, hospitality means the generous reception of guests, visitors, or strangers. C* is anything but. We ended up in a nearby hotel. Same booking situation but they have no problem. Looking at other reviews on C*’s scary behaviors, I feel lucky that she didn’t let us in. But I hope my experience can save yours.

Perfect for my needs, clean & staff always there if & when needed & very helpful.Also plenty parking & that is a plus . Laundry room is nice when needed.

Чисто все .

Минусов не увидела .