Extended Stay America Suites - San Francisco - San Carlos

Only Staying Because I Need Extended Stay — Otherwise Would Never Recommend The only reason I’m still here is because I need an extended stay option and don’t want to deal with moving every few days. Otherwise, I would have left long ago. The hotel is advertised as non-smoking, but that’s far from reality. The hallways constantly smell like marijuana and cigarettes. People smoke freely in their rooms and right outside your window. If you try to shut the windows to keep the smoke out, you’re stuck either overheating or freezing — and regardless, the AC or heater just sucks the smoke right back into the room. You end up choking on smoke no matter what you do. Staff is almost never around. Sometimes there’s one person, but rarely at the front desk, and no one seems to care or enforce any rules. Despite all of this, they still charge you full price like you’re getting a proper hotel experience.

Nice people

Nothing

Muy limpio , agradable , muy buen servicio , buen internet …

Felt like i was being watched, it was eerie. But overall good for parking and close to SFO which is what i needed.

breakfast

cleanliness of the room

The room was clean and comfortable.

Cost way too much. It advertised that breakfast was free, but it was coffee, and cheap pastries, not a real breakfast.

The front desk drivers license scanner pulled incorrect information from the license. I was very worried because I was flying out very soon. After spending about 5 hours navigating various government sites, it was determined that the hotel scanner gave wrong information. When the front desk was imformed, they were unapologetic.

It was terrible harassed by manager. Told couldnt walk outside and discrimantio against disabled people.