The Palms

Location

Our group had 3 rooms. We called a few months before our trip to make sure we would all be in the same building. When we arrived we were given different rooms than the ones promised. Two rooms were not deluxe king, which is what was paid for. The courtyard by our rooms was very noisy due to all the air conditioning units running.

Great location but that’s about it.

Reserved and paid for superior King room, got regular room. Very disappointed but room was clean

Room type not what we paid for

The property is older and could use major updates- but the location and the price make it worth it,

Rooms needs proper renovations, Bugs found in the kitchen at night. (Roaches)

Older hotel, needs cosmetic work. Our bathroom fixture was loose in the sink andthe tub needs to be reglazed. Everything was rusty from the salty environment. Comfy bed at least!

Clean, location, beautiful trip

The property is dated, especially the rooms, I do not necessarily need fancy, but bath/shower had these small fly type bugs. The rain type shower head in the middle of the ceiling had paint above it all peeling so I didn’t want to use shower. Faucets loose feel like they are going to fall off, hot water was almost non existent. Pocket door in the bathroom was newly put in so bad that you could NOT close the bathroom door. Hire a new carpenter for haven sakes Noise every night in the court yard areas that are right next to your bedroom window, literally. Multiple people kept coming up to my room door trying to open it at all hours, this made me feel very unsafe. The only positive was closeness to the beach. In a word, nightmare.

Check in is very slow and long. No cups to drink out of.