Hampton Inn Medina

Nice place.

Was would visit again

Shower did not come on as it should, but it worked.

Everything, it's very clean 👌 Breakfast is wonderful We enjoy de pool

NA

The hotel didn’t have my Expedia reservation correct. Front staff was extremely rude when I was very confused and trying to figure out the miscommunication. They blamed Expedia, Expedia said they never confirmed the reservation. Despite the two front desk staff telling me they had rooms still, the Operations Manager told me they didn’t have room for us after all. I was refused a $275 refund so now filing a claim with Expedia. We didn’t even get to stay here!

Excellent will stay again

We will definitely use this place again. Cone to Medina every July and will be staying here from now on!

Lights in room broken air conditioner too cold pot smell in lobby

First, the hotel is in an area with a few restaurants (as well as a Harley store) nearby. The cute town of Medina was merely minutes away with its wonderful small stores, cute houses, and deer everywhere starting around 6 p.m. I've never seen so many deer simply in people's front yards. Although positioned right off the interstate, we did not hear any traffic at all. The hotel itself was endearing because of the staff. The people staffing the front desk were welcoming, and we saw one particular guy focusing on making the common areas nice for guests. At one point, he was on the floor defrosting a refrigerator containing drinks for sale. We also appreciated the coffee and hot chocolate available around the clock as well as the free peppermints. Beds were comfortable, and the room offered great shampoo, conditioner, and body wash, plenty of fluffy towels, an extra blanket, etc. Also, this Hampton Inn offers a great breakfast. In addition to three hot entrees and oatmeal with toppings, they also offer two waffle machines. The only problem with those was that no spray was available to oil the machines, so our waffles stuck to them and did not come out as pretty waffles -- more like waffle pieces.

The only problem we had was a refrigerator that did not work. If we hadn't been carrying a cooler and could take advantage of the free ice, that would have been a problem. I did report the refrigerator problem as we checked out, so I hope it was fixed.

We did not get our room serviced as requested. The front desk gal said they wont service after 2 pm. It was 1:50 pm when i called. Also the sink would not drain. Told then Friday morning and as of Saturday it still was not fixed. They were running out of coffee anf food at 9:30 am. They do b not pay attention to details.