Hampton Inn Chicago-Carol Stream

Good location, quiet. Clean. Great breakfast. Great coffee , nice staff

Not much, but some ice still on walkway made walking a challenge

Staff was friendly. Room was a great size. Nice quiet stay.

Snack selection in lobby to purchase was lacking. Breakfast was ok. Waffles were good. Eggs were OK.

The location was great for my trip. Bathroom was newly renovated. They also have coffee and tea available all day/night in the lobby which was such a nice perk.

It was very dirty. The lobby floors were disgusting, especially by the elevator. The elevator was also super disgusting and looked like it had never been cleaned. The floors in my room clearly hadn’t been cleaned prior to my visit. There were gross smears of something all over the floor when I first walked in the room. Also, the bathroom was extremely crammed making it difficult to shower and get ready for the day as the bathroom door overlapped significantly with the shower door. Just an awkward space. Also, cleaning staff only cleaned on my last day of my trip. I was there for 3 nights. They of course did not clean Christmas Day which was expected and nice for the cleaning staff to have the day off. However, my room was not cleaned the next day - no fresh towels, etc. Also, one of the elevators seemed to be out of order so I waited about 5 minutes each time for the elevator. Overall, this was a pricy stay for a pretty gross hotel.

部屋が広い

設備が古い 時間帯によりシャワーがぬるい 清掃スタッフが、ティッシュや紙コップを補充しなかった

Diana is awesome Always a great help and very pleasant! She checks me in quickly and addresses any issues or changes i may have with a smile on her face.

The hotel's location was perfect for our trip. All the employees were very nice and helpful. The breakfast was great with a good selection and abundance if food.

The only thing would be the pillow that were very soft but very firm.

Comfortable beds. Microwave and fridge in room are nice. Very clean.

The pool is most definitely NOT heated. That was disappointing. Also I asked about a scale for weighing my luggage and they didn’t have one. They have a selection of items for people who may have forgotten things at home, so why not a scale of some kind to support travelers flying?