Hampton Inn & Suites Houston-Cypress Station

It is unusual in the US to find a breakfast of this quality. Bravo! Keep it this way!

Nothing.

The staff bent over backwards to make sure we felt welcome and were comfortable.

The traffic from 45 was louder than I expected.

I had a 5 star experience at this Hotel. The check in process was great. I arrived on Halloween night. The location of the hotel is in a very safe area and well lit. I traveled as a single female and I felt very safe unpacking my luggage and going inside. There was a lot of parking area. I immediately noticed how clean this hotel was. Everything was in order and spotless. I was greeted by Vanessa who was very warm, friendly and inviting. She greeted me and thanked me for being a Hilton Honors member. She presented to me my goody bag and told me to let her know if I needed anything. Then she showed me the Halloween goody table that was set up for guest. So many sweet treats on the table. I grabbed some snacks and some delicious infused water and headed on to my room. Upon arriving in my room, I noticed how fresh the room smelled. It was very clean and spacious. I did my own inspection of the room and I did not find anything wrong with the room. I unpacked and took a shower in the very spacious shower. The ware was nice and hot and exactly how I love it. After cleaning up, I jumped in bed and watched TV. I was so tired from a 4 hour drive. I fell asleep. I woke up at 5:30 AM. I slept throughout the night. The room was nice and cold. I woke up and went down to eat the FREE hot breakfast. Once downstairs, I was immediately greeted by Mr. Kevin. He had a big smile on his face. He was so warm and friendly. I appreciated him saying,"Good morning" to me and asking me how I was doing and did I need anything. The breakfast area so nice and clean. The breakfast staff working in the breakfast area were so nice. The breakfast eating area was cozy and calming. I felt like I was at home. I watched a movie on my IPad while i ate breakfast. I ate everything that was in the breakfast area and everything was so delicious. I ate until I was full. Everything was hot and delicious. I went back up and decided to take a nap before venturing out. The bed was so comfortable, I didn't wake up until 12:30 PM!!!!! OMG!!!! That's just how comfortable the bed was. The floors were so quiet. NOTHING woke me up. I didn't even hear housekeeping going from room to room. NO NOISE AT ALL !!! I felt so relaxed when I woke up. I got dressed and started my day. This hotel has an inside pool. The pool area was so nice. As I was leaving out, Mr. Kevin greeted me again. The hotel grounds are beautiful. This is a well taken care of property. This hotel is located in an area that is VERY close to many stores. There was a Kroger, Dollar Tree, Ross, gas stations and restaurants. It's also walking distance if you want to get your steps in. VERY safe location to walk if you want to. Everywhere I wanted to go was less than 3 miles away. This location is VERY convenient. I stayed 2 nights. The entire weekend at this hotel was 5 star. I have NO complaints about my stay. I did not have any issues or problems during my stay. The staff went above and beyond to make my stay awesome. My checkout with Mr. Kevin was perfect!! The hotel was immaculate, VERY clean, family friendly and solo traveler friendly safe, VERY quiet, VERY safe. I recommend everyone to stay at this hotel if you are in the area. Mr. Kevin and Vanessa were attentive, welcoming and very helpful. They were perfect!!! I will be a returning customer to this hotel.

Bed was comfy, rooms clean and adequate. Area not the best but I felt safe traveling alone as a woman; they have security patrolling at night outdoors. Very quiet too.

Our family had a great stay at the Hampton Inn & Suite's, Houston Cypress Station. The entire staff at the hotel from the check in to the check out were very helpful and assisted us with all of our needs. From the moment we arrived at the hotel Mr. Kevin Pereira at the front desk welcomed us with a big smile. He went above and beyond in order to assist us while being incredibly kind, very professional, and helpful. He made a small gift bag as a warm welcome to our son and wished him well in his tournament’s. It’s very rare in our travels that we encounter someone like Mister Pereira who has such a warm and service-oriented attitude towards the guests. He was always there to help from the check in , around the breakfast or at the check out. Mister Pereira and the entire crew at the Hampton were very friendly, professional and always ready to assist us and ensure that the our stay was enjoyable. Our king suite we stayed in was very spacious, extremely clean and bed was very comfortable. Living room area provided ample of space and privacy for an enjoyable and relaxing stay that lasted a week. Even though all the staff at the hotel were great , we have to say that what truly set this stay a part, was Kevin Pereira, his exceptional service, his positive attitude and his dedication to us as the customers. We would highly recommend this hotel, location and we will be coming back again!

Very good!!!!

I never got to stay. There was a system issue at check in and I could not get a room.

This was a great stay and Kevin at the front desk went above and beyond- loved the breakfast and the chef as very nice- overall, a wonderful stay and I’ll be back next time in Houston!