Tween Waters Island Resort & Spa

Just need to cross the street to the beach.

Enjoyed this resort. Felt the dining options were overpriced and were not worth the money. Had to switch rooms due to a broken AC unit however, staff was amazing and attentive and the room switch process was quick and easy.

Very nice hotel with unique access to both the bay and the gulf. We brought our dog which greatly hampers or eliminates the ability to experience the activities of the resort, especially including the restaurants. It’s odd that we pay a premium to bring our dog only to be limited from experiences that people who do not pay the premium are able to experience, but it was our choice to do so.

As we passed very good weekend with friends and family, and honestly my suite was great, I need to say that the hotel walk streets are very dark at night, they have no street lights. Not even inside the garden. Not many places to eat at night and they close very early. Overall was good.

Restaurants, beach assistance, housekeeping

Front desk, Olga did not offer to change rooms or compensate for bugs and roaches.

We are locals and business owners. I stopped at the shipyard this morning and had a wonderful bloody Mary that Jazmine made me. She was very welcoming and told me to come back when my husband was done working. My husband got off work and we tried to pull on the resort at the same spot I pulled in before and it was all barricaded so I went to the main entrance and we're told that we had to have a day pass ($50) in order to come have lunch at the pool bar. Keep in mind that it is going to be raining for the rest of the day and all we wanted to do was have lunch on property as we're not fond of the other restaurants on Captiva. They turned us away and we were very disappointed in this fact. We actually called and spoke to the front desk and they were no more accommodating Than the parking attendant. There was no apology giving or nothing that made us feel welcomed and wanting to come back. It's unfortunate because this used to be such a great spot.

Had a comfortable stay at the Seagrape building, there were lots of activities included in the price of our stay like pickleball, canoe, bicycle riding, and weight room which was cool. The staff were really helpful and nice. The room was in good shape and clean with a beautiful view of the beach, however, would have been better if they had a screened in porch as the mosquitos and no see em’s will get ya pretty bad if you’re out there trying to enjoy the sunset. Prices for pizza were ridiculous for small personal 10 inch pies over $20 a piece in most cases, they were good, but not worth $42 for two tiny pies. Other than that, pool and hot tubs were enjoyable and we had a good experience.

Property is a bit outdated but surrounding areas were well kept. Our King size bed was not as comfortable as we thought and the pillows were somewhat old. The room was overall clean and we had a great view of the beach. The amenities were a nice addition, but if you don’t use it they still charge you the Resort Fees. It was very quiet and overall we enjoyed our stay.

Very old and tired. Paying a resort fee is outrageous when there’s nasty weather. No bottled water and only powdered creamer. There were a few bugs near our shower. Very disappointing since we paid quite a bit.

Excited to take 90 yr old mother here but not all rooms have elevators and toilets are short, small and old. Nice location and we enjoyed Shipyard restaurant for breakfast and dinner. Doors to hotel rooms are in poor shape and overall hotel maintenance needs improvement. All easy repairs to improve quality of experience. I probably would not return.