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7.4 / 10 Guest Rating

Hotel Indigo - Birmingham Five Points S - UAB by IHG

1023 20th Street South, Birmingham, us

Hotel Indigo - Birmingham Five Points S - UAB by IHG - main view

About the Property

Convenient Location
Situated in the heart of Birmingham's Five Points South District, Hotel Highland Downtown offers easy access to local universities and attractions.

Comfortable Accommodations
Each room is equipped with modern amenities such as a cable TV, work desk, and coffee-making facilities. Suites feature additional comforts like a small refrigerator and sofa bed for extra relaxation.

Business and Leisure Facilities
Our hotel provides a business center with essential services for professionals on the go. Guests can also enjoy access to a fitness center and complimentary weekday newspaper during their stay.

Experience the best of Birmingham at Hotel Highland Downtown. Book now for a memorable stay in Alabama!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note a maximum of 2 pets are permitted. Only dogs 11 kilograms or less can be accommodated. Charges are applicable for each pet. Contact hotel for details. Please note that the valet parking hours are 6 am until midnight daily. Self parking is available 24 hours per day .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property is located in a busy area so guests might experience some noise. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good536 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness6.9
Service8.3
Location8.4
Room Quality7.3
Amenities6.8
Value for Money7.3
Food and Beverage6.4
Overall Experience7.8

Select topics to read reviews

6
691maghenw
Verified booking
Family
Standard Room
Stayed in Dec 3, 2025

"Great!"

10.0

Nice staff. Great rooms! The valet, Shay was awesome! 😎 would recommend to anyone that is looking for a hotel for a stay at UAB or this area!

Helpful?
C
cameronhN4451IA
Verified booking
Family
Standard Room
Stayed in Oct 25, 2025

"KJ is amazing!"

10.0

KJ is amazing. He is so friendly and professional. He always gets our car super fast and opens doors for us. And he took all of our luggage to our room too. Thank you so much for everything!!!

Helpful?
M
michellejC9259CX
Verified booking
Business
Standard Room
Stayed in Oct 20, 2025

"Nice people. Great food options."

10.0

This was a last minute choice since I was rushing to go see Chris Brown, but I was not disappointed! The front desk man Joshton was thoughtful and when the ac in my room wasn’t working they switched me to a cooler one, and they even had free cookies. Valet Arielle was extremely kind. There is also quite a plethora of food options in Five Points, so I was quite satisfied. Definitely would come back again!

Helpful?
H
H4223MCdanielr
Verified booking
Business
Standard Room
Stayed in Oct 19, 2025

"Good times at Indigo Hotel"

10.0

Great folks. Aj and Ariel took good care of our car. Lovely people. Everyone at the Hotel was lovely. Was impressed by Joston. A very hard worker.

Helpful?
S
Sheila
Verified booking
family
Standard Room
Stayed in Sep 27, 2025

"Excellent"

8.0

Decent gym, great staff, very clean, but age of building, calling for elevators buttons don’t work great. Must push button continuously till it lights up.

Helpful?
J
Jamie
Verified booking
family
Standard Room
Stayed in Sep 21, 2025

"Good"

6.0

We had a flawless check in process, great valet and housekeeping services, but the breakfast that was included wasn’t the best experience. We waited at a table for a long time only to finally be greeted by a grumpy lady (I can’t blame her too much for being grumpy since she was the only one working the restaurant). The food was fine, but, as a result of this experience, we chose to forfeit our included breakfast the next day and just go to a different restaurant. The other issue we had was the noise outside our window that went on until the early morning hours keeping us from sleeping.

Helpful?
B
brad
Verified booking
Standard Room
Stayed in Sep 19, 2025

"Excellent"

8.0

Good value

Helpful?
A
adam
Verified booking
Standard Room
Stayed in Sep 16, 2025

"Good"

6.0

Elevator ended up breaking less than halfway into the stay, being on the 8th floor priop

Helpful?
J
Jarrett
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0

.

Helpful?
V
Virginia
Verified booking
Standard Room
Stayed in Sep 8, 2025

"Hotel Indigo Great for Writers!"

8.0

I enjoyed my stay at Hotel Indigo and have reservations there for a writers' group I'm bringing to town at the end of September. My absolute favorite part of the room was the shower which was a piece of heaven with the perfectly hot water and the lovely products plus it was sparkling clean. The location is also perfect for my group so close to good restaurants with something for everyone. The day I arrived, unfortunately the elevator was down for a while, but it was repaired shortly after. The bar is adorable and I can't wait to write there with my group! Great staff also. Helpful and friendly.

Helpful?