Hotel Indigo - Birmingham Five Points S - UAB by IHG

Marcie & Joshton are amazing professionals who go out of their way to provide excellent customer service. Great communication and hospitality. I have no problem staying at the Hotel Indigo again. They should definitely get a raise. -Adam Cantrell

This was not the girl trip we thought we were going to have. First all let me at least give compliments to the staff. They were extremely professional and accommodating as much as they could. Especially valet staff. Very professional and helpful. However, this building is in desperate need of a upgrade. Elevator did not show what floor you were on due to broken screen. Only one worked. The rooms are also extremely small for a standard compared to under chains. The parking is horrific so to charfe $41 a night is ridiculous. But i gotbto also say hats off to chef at cafe. Very good food and warm host. Great location. Would get better ratings if building and parking was upgraded.

Old building. One working elevator that everyone including staff used. Unfriendly or better yet, didn’t seem like they wanted to be there staff. No air controls in the room. Had to call front desk to change the temperature in the room. Shower didn’t hold the water in. Floor would be soaked. Just over all not the best experience, especially for the money. Also, online photos didn’t lineup with how the building and interior actually looked. Will not be staying there again.

We stayed for 3 nights, and overall it was okay. We had a suite it was pretty nice but couch and chairs pretty uncomfortable. Bed wasn't bad. Tv's suck and aren't smart tv's. Valet parking was 38 bucks a night which is a bit high i thought. But valet guys were great! The red haired check in lady was less than happy, and i am certain would prefer that we werent there at all. Oh and the thermostat has to be controlled by the front desk. We told them to set it at 68. It was 77 degrees in there at night. On second thought we will never stay there again. Good thing there are many other options in the area.

Location is great for local options. Was bit noisy due to being in the local area.