TownePlace Suites by Marriott Detroit Livonia

ok

Quiet, nice and cozy. Cooking facilities. All items were available which made it very convenient.

Did like the bathroom with the outside sink

breakfast was probably the best part o the hotel stay

bed was very uncomfortable.

The hotel was in proximity to other people attending the event

The hotel was disgusting. My room smelled like smoke and the entire hotel smelled moldy.

The location it was in.

Walls too thin I could hear a dog barking from another room which was basically down the hall from mine. The sheets on the beds had stains and the toilet would not flush I had to lift up the top to toggle the toilet handle. Lastly, the tub was stained as well.

Beware of this hotel!!!! This is the absolute worst experience I’ve had with Marriott BonVoy booking. They shouldn’t even part of the Marriott at all! First of all when I arrived they told me I had to pay a Deposit of 250 dollars which in all my experiences for years I have never heard of a deposit for hotel stay for that much. However I continued because I wanted to get out of the cold weather to eat my supper before it got cold. Then they desk employee didn’t know what she was doing she had to call another employee on FaceTime to figure out what to do. She told me she needed my friend and family form which I emailed to her. Secondly after receiving the form she proceeded to take forever putting the information in and getting information from the FaceTime call. She then tells me the form wasn’t the right form. I have used this form for years all over the country no issues or problems. So she charged me $120 for the room which was booked for $60. At this point I just told her to cancel my room I will stay somewhere else for the cost. She told me if I cancel they will still charge my card for the cost of $120. So basically I had to stay or loose my money. It took 25 minutes to get checked in with no one in line. Thirdly after getting to my room it was not clean at all. I was told I could talk to the general manager in the morning. Morning came and I went back to the desk and was told she’s not coming in today family emergency. This has been the worse experience I’ve ever had. I will never stay here again. Dont waist your time or money